=AQW= Which Help Page is easiest for you to understand? (Full Version)

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=AQW= Which Help Page is easiest for you to understand?


Can't Login?
  30% (3)
Payment Support
  20% (2)
Account Help
  10% (1)
Game Issues
  10% (1)
Technical Issues
  10% (1)
Question not answered in pages
  10% (1)
Other (please specify)
  10% (1)


Total Votes : 10
(last vote on : 3/30/2017 9:59:06)
(Poll will run till: -- )


Message


Alina -> =AQW= Which Help Page is easiest for you to understand? (3/23/2017 12:33:37)

We're looking to improve our Player Support flow and Help Pages at http://www.aq.com/help/ . Which are the easiest for you to understand/use?




Aura Knight -> RE: =AQW= Which Help Page is easiest for you to understand? (3/9/2017 21:19:17)

On the Login Issues page, the link about a forgotten password just sends you to the game screen. Could it be possible to simply direct someone to the screen where you submit your email for a forgotten password? Clicking on the link at the help page could take you to this screen: Password Reset

It would be one less step for players. And it probably won't be a huge improvement but it does make things a little simpler, not that it even is much of a challenge to click Forgot Password on the game screen.

There could be other things but this is one rather minor thing I noticed.





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