=AQW= Which Help Page is the most difficult for you to understand? (Full Version)

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=AQW= Which Help Page is the most difficult for you to understand?


Can't Login?
  0% (0)
Payment Support
  0% (0)
Account Help
  33% (3)
Game Issues
  11% (1)
Technical Issues
  22% (2)
Question not answered in pages
  33% (3)
Other (please specify)
  0% (0)


Total Votes : 9
(last vote on : 3/30/2017 10:00:25)
(Poll will run till: -- )


Message


Alina -> =AQW= Which Help Page is the most difficult for you to understand? (3/23/2017 12:33:57)

We're looking to improve our Player Support flow and Help Pages at http://www.aq.com/help/ . Which are the easiest for you to understand/use?




Guardian Patrick -> RE: =AQW= Which Help Page is the most difficult for you to understand? (3/9/2017 18:43:05)

In the Account Help page, maybe we could simplify it a little bit. Below is just a suggestion. I hope it might give you another idea.

In the Account Recovery section, I'd combine:
I lost my password! + My account is hacked, stolen or lost!
My account has been banned, disabled or muted! + Disabled Account Recovery Form

In the Account Management section, I'd combine:
How do I change my AQWorlds username? + How do I change my password? + How do I change my email address?

I'd move
Facebook Frequently Asked Questions (FAQ)
Newsletter Frequently Asked Questions (FAQ)
to Other Account Questions section

I'd re-order Account Safety & Security section (because it looks like advices) below Other Account Questions section.




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