Bug Info: - What happened? What's the bug? Where is this happening? Use detail!
I have been attempting to redeem my Subway Gift card (I'm from Canada) in order to purchase 5000 Artix Points. According the reciept from when I bought it (yesterday at roughly noon), it should have $25 on it. Unforunately, when I try to buy Artix points using it, it appears to freeze.
Before bug occurred: (Step by step details please)
Firstly, at roughly noon EST, I bought the card at a local Subway's, and had $25 CDN added to it.
About ten to fifteen minutes later, I attempted to use the card to purchase points.
It appeared to be working properly, until it got to the "Redeeming Artix Entertainment credits for payment at Artix Entertainment" phase. The process seems to stall here.
After bug/game crash:
I have attempted this again no fewer than four times, on one occasion waiting two hours to see if it would continue. It did not.
-What was the error message/code?
There were no error messages/codes, just normal screen. The animation on the loading bar continued as normal, but even after two hours it did not advance past this screen.
Screenshot link: Here.
Have you cleared your cache?: Yes. I have tried on two seperate computers and have cleared the cache on one of them.
Did the bug happen again? (if it did not, no need to post!) : Yes.
Browser type and version: (Firefox? Internet Explorer? Opera?) IE9.
Internet connection: (DSL? Dial-up? Cable?) One computer uses a wired LAN connection, the other uses wireless.
Operating System: (Windows 98? XP? Vista? Another type?) Windows XP and Windows 7.