Lycus -> RE: Just take it (4/24/2014 5:49:59)
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I'm going to lock this up for a few reasons, though as well as explaining those reasons, I will also try to answer your post here! First off, this is turning into a discussion on suggestions and balance, topics that have their own forums to discuss such matters in. Not only this, but more than anything this is a direct appeal to staff members, which would be better directed in an email or PM rather than a public statement on the forums! These reasons mean that I am going to lock this up, though any discussions regarding balance and/or other other matters, you can feel free to continue within the appropriate forum or via PM's. As for your points, I would like to comment on a few, but before that, I would like to thank you for taking the time to write this out! With suggestions we try to take as many player ideas as possible and implement them into the game. The majority of the continual changes of the war system up to now has been based on player suggestions, changes in the NPC system have came from player suggestions and the tutorial system introduced had been partly based on continual player suggestions. That's just to name a few, if I continued further, looking into the past big systems such as class changing and even bots were all player suggestions of some shape or form. A lot of releases, both balance and new features are influenced by player suggestions (if not directly pulled from the suggestion forums, based on general points and discussion within the design notes topics and other topics). Many people see it as 'my idea has not been implemented, therefore no ones ideas are being implemented, or at least barely any are', which is certainly not the case, if your ideas have not been implemented then I apologise, however this may be down to one of multiple reasons. When running through suggestions multiple processes are happening in our heads to decide which ones to harness and use and which ones not to. For example, we will think about the suggestions impact on the game (whether it would be a big change or a small change, whether that is the direction we want the game to go), the time it would take to create such a feature or incorporate such a change, as well as the main list of 'Reasons suggestions do not get implemented into the game' here (At the bottom of the FSI list). Another thing to take into consideration is that most ideas and suggestions are not used straight away. We have a document full of suggestions and ideas we would love to use at some point, but finding the time and the right release to include them in is always a trouble. If you have made multiple suggestions and they have not been implemented then the reason will be because they coincide with the 'Reasons suggestions do not get implemented in to the game', or because they've been stored for possible use later, because they are not priority. For this reason also, many features that go into the game may not be recognised as player suggestions even when they are, just they were suggested a while back and stored for future use! Just to comment on the other point made, testing on the players is sometimes necessary, but is not always the best option. When people pay to play the game and so on, we do not like to put in a feature or system and then pull it out later down the line or completely overhaul it, unless we absolutely have to. Though you may personally not mind the idea of testing out features and so on, a lot of players hate it when things are taken out the game or dramatically changed. Even if something like fame was removed, I am sure they would be a group of people unhappy about it, even if it is not a massively influential part of the game. As a general rule of thumb, we try to only implement things if we feel they can stay (unless it is an event or something of such). Not only this, but any time taken on a feature or change that does not work out, may not be wasted time exactly, but it is time that could be used on a bigger change that we know will work and that we know the a lot of players want. Now that's not to say that we will not try new suggestions out because of that, as the above paragraph explains, we have implemented a lot of player suggestions so far and try to do so whenever and wherever possible. However we also need to try and minimise the risk of it going wrong by doing a mini sort of cost-benefit analysis to weigh up the pros and cons. At the end of the day, we will and do try to use as many player suggestions as possible, but that does not mean all or even most the suggestions made will be implemented. If you look in the suggestions forum, everyday there is usually at least three to five new suggestions, making it 21-35 or so a week. We will read each and everyone and consider it, however there is no way all of them will be implementable, and those that we do like, there is not enough time in the week to implement them all straight away, especially since we have a backlog of suggestions we go through and use frequently. Supported suggestions are great and we certainly pay attention to that, however if the suggestion clashes with our basic reasons not to implement a suggestion into the game, then no amount of support can change that sadly. If the time is not available to implement the suggestion that week, then once again, no amount of support can make time sadly. Support certainly helps us see what players want the most and it may lead to prioritisation of some features over others, however there is another issue with support that needs to be thought about first. People simply posting 'supported' is not helpful for one thing, because we are more interested in the reasons behind them supporting it, if people say 'I support this because...' and explain it, then it helps a lot more! Reasons for support certainly do matter, there have been posts in the past saying 'I think any member from any phase before and including Gamma should get 5000 Varium each free and multiple items.' now, once again this received a lot of posts saying 'Supported' and so on, but no reasoning given. The reason being that many knew that if they put the true reason of 'I support this because it means I get free Varium and items' sounds greedy and unfair, yet if they put 'support', it simply makes it look like a generally great idea. However then you also have other posts that have people saying 'support' because it is their friends suggestion. Multiple reasons can be behind 'supporting' a suggestion, but they are not always the right reasons and can be ill-motivated. This is why any posts saying 'supported' alone are either deleted or ignored and those with reasons are the ones read and acknowledged. Again though, supporting cannot make an idea that is not possible to implement suddenly something we can consider, the ideas still need to fit within what we can do. I hope this answers your post (or at least the top half), if not, feel free to PM me and I'll reply as soon as I can!
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