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AQ Worlds, a General Suggestions/Feedback Forum

 
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5/6/2010 16:03:18   
Malfestus
Member

And no I don't mean just art suggestions. Currently Suggestions are not accepted, even non-suggestions that remotely resemble suggestions get posts deleted. There are several problems in AQ Worlds (not bugs, problems) that have some rather obvious solutions and that many players are frustrated with and have ideas on how to address. Just as an example, people going AFK and staying AFK in PvP and Boss Zones without being removed from the area. Players have several suggestions for how to solve this little problem, but they're not allowed. So my forum suggestion is to accept suggestions and stop insulating Artix from feedback.
Post #: 1
5/6/2010 16:12:01   
  Scakk
Beyond


At this time the Game Staff working on AQWorlds are only accepting art suggestions. Occassionally they will want other types of suggestions and will make mention of this in the Design Notes. Outside of those times all other suggestion thread are and will continue to be deleted as they are not needed or requested by the AQWorlds Game Staff at this time.


Feedback is always and will always be welcome to given. The reason some of the topics are locked or deleted as they way they are done are nothing but people complaining or whining with not suggestions on ways to possibly help or fix the issue they see. If the thread offering feedback is done calmly and constructively it will be allowed to remain until such time as it is resolved or the thread turns into one of whining or complaining.

AQW  Post #: 2
5/6/2010 16:32:08   
Malfestus
Member

quote:

At this time the Game Staff working on AQWorlds are only accepting art suggestions.


I already know that, why else would I post a suggestion for a suggestion forum where they can take suggestions other than art suggestions? Wow I'm saying the word Suggestion more than I intend to.

quote:

Occassionally they will want other types of suggestions and will make mention of this in the Design Notes.


But only with things they no about. They have no way to even find out about gameplay problems that aren't classified as bugs, like the AFKers in Boss Zones problem. Many players have posted about such problems and posted them with very simple obvious ways that they could be fixed, just trying to be helpful, only to have their posts deleted. This insulates the Game Staff from feedback regarding a variety of issues they may not know about and be able to easily address, which is bad for the game and frustrates gamers.

quote:

Feedback is always and will always be welcome to given.


Positive feedback seems welcomed yes, negative feedback not so much. Reading over the entire paragraph, the thing is not everything posted about something being wrong with the game is a rant, sometimes it's players just trying to call attention to a problem. Unless that problem is a glitch though, players have no means of doing this.

< Message edited by Malfestus -- 5/6/2010 16:33:07 >
Post #: 3
5/6/2010 16:43:24   
lonewulfy
Banned


As for the top one, if they aren't accepting a kind of suggestion to put in the game, they aren't accepting that suggestion. No forum is likely to change that, and they will make or update the current one if they should change their mind.

The second one, we have the Gameplay Feedback Thread for that.

The third, there's a massive difference between giving constructive criticism and ranting about problems. See 2.

< Message edited by lonewulfy -- 5/6/2010 16:51:47 >
AQ DF MQ  Post #: 4
5/6/2010 16:51:00   
Kain
Chaos!


quote:

I already know that, why else would I post a suggestion for a suggestion forum where they can take suggestions other than art suggestions? Wow I'm saying the word Suggestion more than I intend to.


I believe what Scakk meant was that, since only Art Suggestions are accepted by the staff, making a forum for general suggestions would be useless, as the staff wouldn't use them.

quote:

But only with things they no about. They have no way to even find out about gameplay problems that aren't classified as bugs, like the AFKers in Boss Zones problem. Many players have posted about such problems and posted them with very simple obvious ways that they could be fixed, just trying to be helpful, only to have their posts deleted. This insulates the Game Staff from feedback regarding a variety of issues they may not know about and be able to easily address, which is bad for the game and frustrates gamers.


The post probably were deleted because they broke the rules, not because they made suggestions. Actually, I noticed quite a few of these posts are still around, and the staff has stated (and proved) numerous times they do check the forums (specially the Gameplay feedback thread, where this kind of problem should be reported). The deal is that, by our eyes, the problem is easy to solve, but by the staff eyes (the ones with access to the game data, and that know what can be done and what can't) the problem might be bigger than it looks. Sometimes even small changes to game need to rewrite a good part of the previous code, so I believe we, as players, shouldn't complain if X or Y aren't fixed because they might be a much bugger problem that they may apparent.

quote:

Positive feedback seems welcomed yes, negative feedback not so much. Reading over the entire paragraph, the thing is not everything posted about something being wrong with the game is a rant, sometimes it's players just trying to call attention to a problem. Unless that problem is a glitch though, players have no means of doing this.


There's a difference between "complain" and "constructive complain". If the post is well written and formulated, I don't think the staff would delete it, but if the post itself offers nothing to do about it, or was formulated in a very flamish way, it could be deleted. Another problem is that most of the times a single post about the problem is enough, so making more posts will not contribute to anything if the staff is aware since post 1. Of course, players don't have the power to read the staff's mind and know the problem is being taken care off, but there's no point in posting in every page of a thread about it or repeatedly posting about it.
AQ DF MQ  Post #: 5
5/6/2010 16:53:45   
Malfestus
Member

Ok let me make this as clear as possible...

I'm Not Asking if they're taking a particular kind of Suggestion. I already know that they're not accepting suggestions. This would be a rather stupid Forum Suggestion to make if I didn't already know that, wouldn't it? The whole point of this thread is to Suggest that they Take Suggestions (other than Art) on the Forums.
Post #: 6
5/6/2010 16:55:32   
lonewulfy
Banned


quote:

if they aren't accepting a kind of suggestion to put in the game, they aren't accepting that suggestion. No forum is likely to change that, and they will make or update the current one if they should change their mind.
AQ DF MQ  Post #: 7
5/6/2010 16:55:34   
Evo
Crazy Rare Hunter


The simple answer for this is that when the game staff feel like they need to start to take other suggestions they will. Since they are the ones that are making the game I am pretty sure they will know when the time is right to start.
AQ AQW  Post #: 8
5/6/2010 17:07:24   
Malfestus
Member

quote:


The post probably were deleted because they broke the rules, not because they made suggestions.


I have a whole lot to say about that statement but it would take this thread off topic. Sufficed to say it's not always clear that a deleted post violates the rules, and sometimes what a post is deleted for doesn't make much sense to those who read the post.

quote:

Sometimes even small changes to game need to rewrite a good part of the previous code, so I believe we, as players, shouldn't complain if X or Y aren't fixed because they might be a much bugger problem that they may apparent.


And that's a very good point, but players have no way of knowing if the Game Designers even know about a lot of these issues. A suggestion forums would give the Game Team a chance to recieve suggestions and freely use what they like or think is a good idea, and it would give them a chance to let gamers know that they know about a problem whether there's anything they can do or not. Just knowing they know about an issue would make a difference to a lot of gamers, and allow the player community to answer these concerns itself "They already said there's nothing they can do about that".

quote:

There's a difference between "complain" and "constructive complain". If the post is well written and formulated, I don't think the staff would delete it


This hasn't been my experience on the forums

quote:

but if the post itself offers nothing to do about it


Actually in my experience if a post offers anything to do about it that isn't just a work around for players, it's more likely to get deleted.

quote:

Another problem is that most of the times a single post about the problem is enough, so making more posts will not contribute to anything if the staff is aware since post 1. Of course, players don't have the power to read the staff's mind and know the problem is being taken care off, but there's no point in posting in every page of a thread about it or repeatedly posting about it.


That gets back to the knowing they know thing. If the customers don't have any indication it's a known issue and aren't given any indication when a thread is deleted, it's only going to frustrate them and potentially cause problems down the line with that customer.

*sigh* I see this repeated so let me just ask...

If I didn't already know they weren't taking suggestions what would be the point of me making this thread?

< Message edited by phoenixfire555 -- 5/6/2010 17:14:36 >
Post #: 9
5/6/2010 17:09:37   
Chii
Legendary KoO Snugglebunny


Odds are, if they aren't accepting suggestions, then they aren't accepting suggestions for them to accept suggestions either.
AQ  Post #: 10
5/6/2010 17:19:12   
Vivi
Outsmarting Bugs


As stated, a suggestion will not change the staff's readiness to accept suggestions. When they are ready to accept suggestions they will accept them, that's the bottom line.

The suggestion has moved away from the scope of this forum. Suggestions to the game staff are not forum suggestions, so I'm going to lock the thread.
AQ DF MQ  Post #: 11
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