Payment Issue (Artix Points)


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Payment Issue (Artix Points)

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1/19/2013 16:59:18

mohalsahli
Member

I've already used Boku to get Artix Points before, but this time I sent 8 "YES" to get the points as I always did, this time I got no response, I spent $7.20 and no response even.. so I'm beginning to get worried that I won't get my Points, I keep checking every few minutes and still nothing yet

I hope a staff, or mod or anyone actually reads this and helps me out I would really appreciate it, if anyone has a way for me to get my points without me having to pay even more would be really helpful.

(Side-note I've wrote "YES" 10 times and still nothing)

Thank you.

Post #: 1

1/19/2013 18:22:51

Stray Cat
The kitty
without a name

Mohalsahli, this is the help article on SMS payments. It contains everything you should need, including various pieces of advice (note the first, which is that you should wait 1-2 days for your points), links to the external payment systems whom you can seek help from, and a webform to contact the AE help team if none of that works.

For future reference: Forum Support is meant to house questions specifically about the BattleOn Forums. We can't help you with your problem; the support team is tasked with that, so whenever you have an issue with an account or a payment, please consult the Help Pages. Please also read through the Rules of Forum Support. Locked.

Post #: 2

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