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Dubious choice of wording

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3/27/2021 3:49:44   
gavers
Member
 

 In the new package Hollow proclaims (emphasis mine):
quote:

200k Z-Token Package:
Need to stock up on Z-Tokens quickly? The new 200K Z-Token Package tier gives the most Z-Tokens for your money - an insane 250% more bonus z-tokens!

I would choose to assume the staff were aware of how insanely ambiguous and misleading the wording here is, as there's not even an attempt to give any relative figure to that 250% number, as assuming anything else would be assuming incompetency.
After requesting clarification over Discord we were told it was relative to 6k Tokens package.
However, the unofficial Discord server (and even the official one) are not the main communication channel of AQ, rather Email, the website, Twitter and these very forums, and none of these were updated to reflect that clarification.
Normally I would give it a couple of days until such a clarification is made, but considering real money is involved I can't help but question the motives behind not updating it (in case of twitter / email: a follow up) as soon as possible with a clarification.
Even if it turns out the motives are pure, call-out posts like this are important to keep the company vigilant as it's better if I end up being wrong and apologize than if no one says anything and it turns out I was right.

Edit:
I would like to reference the table on the Z-Tokens page as an instance of a table that was misleading in the past (cutoff point was unrelated to any package), and corrected by AE, which is very much to their credit.

< Message edited by gavers -- 3/27/2021 4:16:10 >
Post #: 1
3/27/2021 20:31:21   
  The Hollow
AQ Lead


 Well gavers I always appreciate honest feedback. The 6K package is the most popular so that is why I used it as an example. Anyone can see the package comes with a lot of z-tokens, the bonus amount is actually 266% compared to the 6K package! I'll add notes about the comparison.
AQ  Post #: 2
3/27/2021 20:54:11   
Sir Cloud
Member

^Even still, I think you're underselling it, lol As it's 1,000% the best deal for Z-Tokens ever! Another good way to see it is during sales it's getting 1,000 Tokens per dollar spent with the +25% Bonus Tokens. That's an incredible deal considering the +50% Bonus Tokens may be a thing of the past. Thanks Hollow!
AQ  Post #: 3
3/27/2021 21:15:22   
Bu Kek Siansu
Member
 
quote:

Well gavers I always appreciate honest feedback. I'll add notes about the comparison.


^ For this, while this is a bit off topic I'll add something
(taken from I posted in another thread): http://forums2.battleon.com/f/fb.asp?m=22390480

http://www.battleon.com/aq-tokens.asp
quote:

150000 Z-Tokens for $200.00
Includes the following bonus:
  • Custom Player Face
    (Must be a Guardian and at least level 25)

    200000 Z-Tokens for $250.00
    (Must be a Guardian and at least level 50)


    • http://forums2.battleon.com/f/fb.asp?m=22390366
    quote:

    200K Z-Token Package
    Need to stock up on Z-Tokens quickly? The new 200K Z-Token Package tier gives the most Z-Tokens for your money - an insane 250% more bonus z-tokens! Even better when you take advantage of the ongoing Z-Token Bonus and receive an extra 25% bonus Z-Tokens! http://battleon.com/aq-tokens.asp


    http://www.battleon.com/
    quote:

    Spring Sales Event!
    Z-Token packages give up to an extra 25% bonus Z-Tokens!



    Taken from the Z-Token Packages Bonus and an extra ??% bonus Z-Tokens:
    http://www.battleon.com/aq-tokens.asp
    quote:

    Package Amount	Bonus Amount

$0   - $9.95	+5%
$10  - $19.95	+10%
$20  - $34.95	+15%
$35  - $64.95	+20%
$65  - $200	+25%


  • ► Would it be possible to add the Package Amount of $250 with an extra 30% bonus Z-Tokens?

    http://www.battleon.com/aq-tokens.asp

    quote:

    Package Amount	Bonus Amount

$0   - $9.95	+5%
$10  - $19.95	+10%
$20  - $34.95	+15%
$35  - $64.95	+20%
$65  - $200	+25%

$??  - $250	+30%
$250 - $??	+30%


    		•
    Post #: 4
    3/28/2021 10:46:36   
    gavers
    Member
     

    		 @Hollow
    I appreciate the quick reply. I apologize for the aggressive tone in my first message, and I'm even more appreciative your willingness to clarify.
    Thank you.
    Post #: 5
    4/9/2021 12:00:08   
    Mike Dragonblade
    Member

    quote:

    Well gavers I always appreciate honest feedback. The 6K package is the most popular so that is why I used it as an example. Anyone can see the package comes with a lot of z-tokens, the bonus amount is actually 266% compared to the 6K package! I'll add notes about the comparison.


    Hey thanks for being there for the community and answering stuff, it really matters to us.
    AQ DF  Post #: 6
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