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Twins of Moo -> RE: Shop-Related Bugs (10/21/2012 15:51:40)
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Type of bug (Game crash/blackscreen, glitch, graphical error, typo, etc.): As far as I can tell, it seems to be a loading error.
Bug details:
Before bug occurred: I was able to buy and sell items and check my inventory in shops normally.
During Bug: I would click on a shop button, and then the gray "Please Wait..." loading screen stays on for several minutes. Then when it finally does (or rather, doesn't) load the shop, a message at the top of the screen will appear saying, "Error Loading Sell Prices". Then, it will show the items on the screen, but even if it's a level 25 item that costs 148 gold and my character is level 91 with over a million gold, it will say in the bottom right corner "Not high enough level to buy. Not enough gold to buy." Then, if I click the Inventory button it will show a shop screen entirely blank of items. The exit button works fine, however.
After bug: The bug first happened with my X Guardian level 91 character, but then when I tried my level 46 normal character the same bug occurs.
Shop/War Chest: As far as I can tell, the bug happens in any shop in the game, from the any of the Battleon shops to quest rewards shops to Ballyhoo's rare item shops, so this is probably personal to my account.
Equipment before entering Shop: Level 91 Character: Mighty UltraGuardian Plate, Blade of Awe, and Whitecap Shield. Level 46 Character: cloth robes and wooden staff
Screenshot link: Unfortunately, I don't know how to link a screenshot.
Did you log out and log back in? Yes.
Did you clear cache? Yes.
Did the bug happen again? Yes. I should have reported it before now, even though I don't play AQ that often--it has been occurring over several weeks.
Browser Info: Mozilla Firefox 16.0.1
Flash version: 11,4,402,287
I'm not sure what's causing it. I tried logging in to your accout and buying stuff, and I had no problems. (Don't worry, I reversed any changes I did.) I upgraded my FireFox/Flash player to match yours, and I still had no problem.
The only thing I can think of is that it might be a problem with your firewall/security settings? Try temporarily turning off your firewall, and doing the shopping then? ~In Media Res
I've checked my system preferences and it seems that my firewall IS off, so I don't know what's going wrong there. I tried turning it on, just in case, but still no dice. I then tried bringing up the game on a PC desktop (not the Mac laptop I normally use) and the game seemed to have some problems running there even when I upgraded Firefox to the latest version. But, when I tried playing on Safari, the shops worked fine. Maybe something weird's just going on with the Firefox/Mac combination--To save trouble, I'll just make Safari my go-to browser for AQ from now on.
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