AE Help place? (Full Version)

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Kman8016 -> AE Help place? (7/15/2010 22:54:18)

Hello, My account on AQW has been Disabled due to a Payment Issue, and I would like to know why. Is there a certain Thread in which I can ask a Staff member what happened, or where I can get a full explaination?

Thanks!



Rexobrother -> RE: AE Help place? (7/15/2010 23:12:31)

Please use the Help-Pages below to resolve your Payment Issue. Once you complete those Steps, your Account will be Restored.

http://www.aqworlds.com/help/aw-payments-upfail.asp



Kman8016 -> RE: AE Help place? (7/15/2010 23:27:55)

Thank you, I'm not certain if thats my problem.....

My Cousin made a payment for me. I was upgraded and was playing on Sirver for a while. Then a few days after I get an Email saying Theres a Payment issue, and your account will be disabled temporarily until the issue is fixed. I have yet to get in touch with my family member, but I still don't understand what went wrong? Is AE still waiting for the payment to go through?

Would your link refer to this as well?



Rexobrother -> RE: AE Help place? (7/15/2010 23:35:56)

@Kman8016

Yes, I'd suggest you using the Help-Pages to resolve your Payment Issue.

Also Payment Issues, occurs mostly when using a Debit Card.



Kain -> RE: AE Help place? (7/16/2010 12:00:35)

Sorry, but the Forum Support is only for Forum-related questions. For assistance regarding your account being locked, please use this link. Other than linking the Help pages to you, forum members can't help you with account issues, so please avoid posting them in the forums. Thread locked for not being allowed in Forum Support!



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