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Silver Sky Magician -> RE: =ED= New Design Notes - Juggernaut 2.0! - Update is LIVE! (5/19/2011 9:00:38)
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@everyone
Hi Sageofpeace. This is Silver Sky Magician here. I would like to address your views on my post, which I cannot do on the original thread because the thread has been locked. I would appreciate it if you could read my message till the end. You do not have to do this now; you can do it whenever you wish, but I hope that you do read this eventually.
(P.S. I anticipate that this will take 10-15 mins, but I hope that you will at least acknowledge the effort I put into typing this by reading it thoroughly)
(P.P.S. This was originally meant to be a PM, but it went over the character limit, so I will post this here for all to read and hope that you do read it, hence the emphasis on 'everyone')
This was my last post on the thread in question, and the one you were referring to in your reply:
quote:
@Jehannum and Sparticus
I suppose so. Come to think of it, what was I envisioning? Maybe a 2v1 battle button or, when you go into 2v2, you have an option of a guaranteed fight with a Juggernaut...I must be quite tired :P Although the DNs were quite ambiguous, especially since there was a 'MWAHAHAHA' after the quoted sentence (which kind of reminds me of Angels, so...)
@Administrators
The devs clearly need to have a better communication system with the players. With the addition of Cinderella as their new PR manager, I'm already seeing marked improvements in terms of feedback. Hopefully, the communication and relationship between the devs and the players will get even better.
@everyone
I recognise that the devs have made oversights or mistakes with the EpicDuel system. But there is no need to flame them. If you wish to get your voice heard, have basic courtesy and respect. Speculation like 'the devs did not inform players in advance to scam them out of their money' serves no purpose at all, and only serves to inflame tempers. If you are a varium player who greatly dislike what they're getting for their money, you would feel cheated, indignant and think that the devs are but scum.
For those who complain for you are paying a premium price for an unfinished system, do you think EpicDuel can ever be completed? For a PvP-based game of such complexity, can everything really be smoothed out? To the point that new updates will never upset balance? That is impossible. A game like EpicDuel will forever be in a testing phase. And it is also impossible for four devs -two of which only recently officially joined the team, and one of which has no part to play in programming (I think)- to test out comprehensive balance updates or battle modes. That's why they need you, to discover the flaws they couldn't when planning it out on paper. You are free to disagree if you think you can do so.
Look at it from the devs' point of view. They literally spend years programming the game, creating and building EpicDuel. At the end of the day, when you have completed a piece of work, what do you feel? Satisfaction. Then what do you feel when the very people you have created this work for simply rips it apart with ugly trolling, and makes accusations about your moral character? Imagine that you are a student (which we all once were or still are), and you have put in all your working time into an assignment you're proud of. Your teacher reads it. Tears it into tiny pieces. Spews vulgarities at you for its lack of quality. Sneers, scorns, and spits at you. Then accuses you of doing some moral wrong, like blatant plagarism. That's what the devs are getting from this community, every day of every week.
Do the devs deserve such flaming? No. Does the community (including the more crude players) have a right to voice their opinion? Yes. The two are not mutually exclusive. The devs have their flaws, and the community theirs. You cannot expect service to improve if your attitude remains equally rude and demanding. If you are angry, put your point across in a calm, rational manner. There is no need to speculate on the devs' moral character. If your aim is to improve EpicDuel (here I'm making a somewhat big assumption that your aim is not to flame for the sake of flaming), then it serves no purpose but to antagonise the devs and waste your time.
If you want the devs to listen to you, help them be able to. Just as you will understand someone better if he talks in a normal voice than if he screams in your ear. All people should be treated with courtesy. The devs are no exception. If criticism is flame, then it can be used in two ways. To burn the house down, or to warm the furnace. The choice is yours.
Your immediate response was:
quote:
@silversky
i did not bother to read your entire post because i know for sure that is not worth my time, but when people like you just post like that it make me sick. Saying that the dev's don't deserve to get flame is out the question they do in every way possible since they don't know the meaning of the words"THE CUSTOMER ARE ALWAYS RIGHT"
Firstly, I do not understand why you are disgusted by my call to uphold basic courtesy. Perhaps, having not read my original post in its entirety (which I advise you to do so should you have not completed reading it before you read this), you assumed that I have been oblivious to the devs' flaws and was purely defending them, and that I had supported this update. If you did hold this view, you should know by now that I accept that the devs have flaws that need to be addressed, as with this update, which I am reserving judgement on, but my primary point of contention was that the need for improvements should not be communicated in such a rude manner, the reasons for which have been discussed in my original post.
Secondly, the customer is not always right. The right of a customer to have their demands complied with depends on the capacity of the other party to handle such demands, the rationality of such demands and the method they demand things. Customers do not have the right to abuse companies. If you are causing chaos and making a scene, they can throw you out of the building. Please be reasonable. Again, refer to my original post if you have not.
Next, I will address your opinions stated in other comments. It might seem ideal if the devs reveal everything they are going to do. However, I have never heard of a company that seeks approval from their customers before releasing a product. Does McDonalds tell its customers the exact processing and ingredients of a new burger before it releases it? Taking suggestions, which the EpicDuel team has done multiple times, is a very different matter from asking your customers' permission to even create a game feature.
Another thing: The devs did not promise that there wouldn't be a non-varium version of the card. They did not promise that the reward for buying the varium card would be anything other than an achievement. They did not promise that the 2v1 system would be flawless and complete when they implemented it. Even 2v2 is not; how can the new 2v1 be? That there wouldn't be a non-varium version of the card; that the reward for buying the varium card would be great; that the 2v1 system would be perfect: these were player expectations, which became 'fact' because so many people believed so. The devs are not wrong in this aspect.
Hence a reason for the lack of prior information; the devs did not anticipate that the players would make so many baseless assumptions. For, similarly, just because new varium weapons were created, does that mean that new non-varium weapons would not? It is entirely the player's choice whether to buy the new gold card or not; any impetus for that was due to their own expectations and speculations. If you deem that the devs should have told the players from the beginning, then should the players not also have the reservation to ask whether there would be a non-varium card, or wait for more information? The demand for such rationality should be mutual.
Furthermore, you should not so easily dismiss your fellow players' opinions. It is clear, from the way you have responded to them as well as me 'I know for sure it is not worth my time'. You should not disrespect everyone who has different views from you, and consider them ignorant. They have valid points, as have the player group you support. I accept these points. What I am firmly against is the way you bring across these points-through flaming. Again, please refer to my original argument if you want elaboration.
Moreover what sort of 'complaints' do you wish the devs to act upon? As they have said, time and again, they welcome criticism, but they abhor flaming. The community's 'complaints' have been very much like the ones in the previous thread-flaming. Is they any wonder that the devs do not and do not wish to listen to your complaints? And the community's suggestions may not necessarily be the best for EpicDuel, just as what the devs had thought would be best turned out otherwise.
Finally, I would like to comment on another, very interesting one of your posts:
quote:
@Nexu thanks for steping up for me got any problem i will be there to defend you since your post has the "fire i am looking for" ohh yeah Burn Burn Burn
If you still remember the last few sentences of my original post, it is:
quote:
If criticism is flame, then it can be used in two ways. To burn the house down, or to warm the furnace. The choice is yours.
Sageofpeace, what exactly are you trying to 'burn'? Think about it. With such destructive criticism, do you really think that you can help improve EpicDuel? I hope you take my comments to heart.
Regards,
Silver Sky Magician
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