Wdh? (Full Version)

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Grrwiewieu -> Wdh? (5/24/2011 16:28:55)

Dude i got 100$ bought 5 UGC and i charged them all in a row. I still have 896 points. Wheres my points?



Cinderella -> RE: Wdh? (5/24/2011 16:41:13)

please contact the AE help team for more specific help, portal.battleon.com/help/mailer.asp



He Who Lurks -> RE: Wdh? (5/24/2011 16:45:41)

Did you log in, than back out?



Sky Drifter -> RE: Wdh? (5/24/2011 16:48:42)

Try Logging out and in.

If this does not work make sure to go on the home page of Artix Entertainment.

If you still have not received your points please contact one of the Administrators.



IsaiahtheMage -> RE: Wdh? (5/24/2011 16:49:33)

What?



Grrwiewieu -> RE: Wdh? (5/24/2011 17:00:27)

i tried everything i dont know where they send back the message. Where do i check if they send me back the message?



Sky Drifter -> RE: Wdh? (5/24/2011 17:01:18)

It will pop-up when you are browsing the forum or just log in.



Grrwiewieu -> RE: Wdh? (5/24/2011 17:02:14)

oh ok thanks



Sky Drifter -> RE: Wdh? (5/24/2011 17:03:55)

My pleasure.



Grrwiewieu -> RE: Wdh? (5/24/2011 17:10:17)

man guys i really hope i get it :/ i spent really much time to get 100 bucks. i just hope it gives me it. BTW the way i charged it was i got 5 UGC and i picked the 4000 points option and i just charged each one really fast



Practel -> RE: Wdh? (5/24/2011 17:12:39)

Please contact the help team and give them some information as to what is happening: www.portal.battleon.com/help/mailer.asp



Ashari -> RE: Wdh? (5/24/2011 17:35:42)

^ That link is broken Practel.

Here's the Payment Help Page and this is the page for paid payments that you haven't recieved points for: http://portal.battleon.com/help/p-payments-notreceived.asp

The contact forms are at the bottom of that page.

Since you used a UGC, you might have to contact UltimatePay, the info to do that is quoted below:

quote:

UltimateGameCard
If you are having an UltimateGameCard issue you may need to communicate with UltimatePay as they are the company that creates and redeems these cards.

They can be reached via e-mail customerservice@paybycash.com or via their online HelpPages.

Please ensure that you are reading the instructions on the card correctly, as you must redeem the card for UltimateGame currency which is then redeemed for the desired upgrade in our game


You'll get an email from the Help Team by the way. They don't PM you on the forums.

Hope you get this resolved!



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