Need Help! (Full Version)

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spectra phantom -> Need Help! (8/16/2011 8:15:08)

11th august or was it 12th i dun know anyhow.....im chilling on ED and like talking to mah budds and then i like have to go like afk and if i return in 2 hours i have a message in my mailbox saying ummm yo ur acc has been disabled cuz u shared it.

im like wtf and very amd cuz that hasnt ever been any1 elses acc it has always been mine! and theyre like yo u shared it!

If any of you know how could i get it undisabled then plz help me :) all the help is appreciated :)

P.S:the massage wasnt rly saying umm yo your acc has been disabled cuz u shared it.




T.600 -> RE: Need Help! (8/16/2011 8:20:12)

Contact the Help Team.




spectra phantom -> RE: Need Help! (8/16/2011 8:26:15)

Tryed it they want my first email but i cant remember it and my email hyas changed lot of times while ive played it like 10 times in 2 years for safty. i send them 3 transaction IDs but it didnt help a bit they still want my 1st email -.-


SO PLZ DONT SUGGEST THIS!




T.600 -> RE: Need Help! (8/16/2011 8:29:45)

Oh ok, you should [image]http://forums2.battleon.com/f/image/pm.gif[/image] Cinderella about it then.




Wind -> RE: Need Help! (8/16/2011 9:27:48)

Hey spectra phantom

Just as T.600 said contact the HelpTeam. Which is the only thing you can practically do, you could PM a moderator on the Forum's but it wouldn't be the best since they're usually busy. Unfortunately if the Helpteam ask for your first email, then you'll have to provide it, because how will the Helpteam know that your the real owner of the account???. For all they could know is that you may even be one of the account sharer's and because you don't have access to the email account which first created the Master Account, it prove's you aren't the true owner of the account. So you'll just have to find some other way to prove that your the real owner of the account. Transaction ID's won't work because unfortunately they don't prove that you own the account.

There's nothing else us players could do for your. Also please don't post Game Account Issue's in the ED GD as it's against the =ED= EpicDuel Discussion Forum Rules

quote:


  • No Game Account Issues
    If there is something wrong with your EpicDuel game account, please use the Help Pages. No one on the forums can help you with any game account issues, so please do not post about them in this forum.


So unfortuntaely, none of us people on the forum's can really help your with your account issue's. All i can suggest is find other ways to prove that you created the Master Account since the HelpTeam doesn't work. Possibly try and find the exact date you made the account or find the first Official Artix point's package that was ever purchased for the account. In the past there has been issue's with sharing account's and it's been very hard for players to prove that the account is actually their's.

Try Searching your Email inbox for the original email address. Because when-ever you change your email address linked to the master account, you will always get an email notifacation stating that your email address linked to the account has been changed. If what you say is true and that you've changed the email linked to the account over 10 times in the past 2 years. Just search your inbox and track back your original email address. Remember the only reason why the Helpteam ask for your email is to prove your ownership over the account, and that your not just one of the account sharer's




spectra phantom -> RE: Need Help! (8/16/2011 9:53:28)

Guess it means ill never been seen around ED anymore....




Wind -> RE: Need Help! (8/16/2011 9:57:31)

Well thats entirely up to you isn't it. If the account is truly your's, keep trying to prove that it's your account. And since it is your account just as you say, it shouldn't be a problem at all. Just try and find a way to prove it's your account. Your account does look very valuable and so i don't think you should just give up on trying to reclaim it back.

Good Luck




Chosen 0ne -> RE: Need Help! (8/16/2011 10:24:57)

Guess i can delete you from my faction...Unless the hacker still plays....


(This is really poor in taiste isnt it)




Mecha Mario -> RE: Need Help! (8/16/2011 10:44:21)

Please refer to Wind's post. Since there is nothing we can do for you here on the forums, locking this up.




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