Lost Password (Full Version)

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woodwoodlee -> Lost Password (4/15/2012 14:58:55)

So heres the deal, i forgot my password on my account . Its not linked to my email, and it had varium on it. Is there anyway i can get my awesome account back?



Basicball -> RE: Lost Password (4/15/2012 15:02:25)

try the help team: http://portal.battleon.com/help
if they can't help you, most likeley noone can



One Winged Angel1357 -> RE: Lost Password (4/15/2012 15:02:33)

I would start by editing your account name out of the post.

ninja'ed by Basicball



woodwoodlee -> RE: Lost Password (4/15/2012 15:03:38)

Editing my account name out of the post? what does that mean?



One Winged Angel1357 -> RE: Lost Password (4/15/2012 15:04:55)

Is that your ingame account or your master account because if it is your master account that is not a wise thing to share



Fay Beeee -> RE: Lost Password (4/15/2012 15:05:29)

In your first post on this you have your account name. Go to the post. Click edit. Top right. And delete it.

Also you will need proof that the account is yours. Example when you first bout it, you received an email confirming. Any stuff like that enclose in the email you send them.



woodwoodlee -> RE: Lost Password (4/15/2012 15:06:17)

But thats my character name on epicduel, not my account name.



Basicball -> RE: Lost Password (4/15/2012 15:06:18)

you said your account was called (x). edit it out, because if people know what your login name is, and that you don't have the pass, they might try getting it from the help team instead of you



One Winged Angel1357 -> RE: Lost Password (4/15/2012 15:07:36)

@Woodewoodlee ok then it is fine to keep. Sometimes people post their Master account names when they need help which just gets them into more trouble but since it is your IGN it is fine.



woodwoodlee -> RE: Lost Password (4/15/2012 15:08:09)

So how do i get it back?
Like i said, my email isnt on that account, but its really mine. I swear



One Winged Angel1357 -> RE: Lost Password (4/15/2012 15:12:29)

Most every form of account recovery requires email but if you can come up with a proof of payment on that account(Artix Entertainment Upgrade card used on that account or the email you get when you add points to your account) you might be able to get a hold of your account again. But without the email attached to that account it may be tricky to get your account password reset.



woodwoodlee -> RE: Lost Password (4/15/2012 15:14:08)

Could i ask any people that work with AE for my account info back?
I havent played epicduel in ages, which is why i forgot it.
I only remember the name



Fay Beeee -> RE: Lost Password (4/15/2012 15:15:16)

You can try but like OWA says, it will be hard without proof.



woodwoodlee -> RE: Lost Password (4/15/2012 15:16:25)

it really is mine



Basicball -> RE: Lost Password (4/15/2012 15:17:12)

like i said, contact the help team, only they can help you



Fay Beeee -> RE: Lost Password (4/15/2012 15:17:51)

Is it linked to your master account?



woodwoodlee -> RE: Lost Password (4/15/2012 15:18:42)

Its linked to my other master account, but i forgot its password



Basicball -> RE: Lost Password (4/15/2012 15:18:45)

Fay: your ED acc can't be linked to your master acc, since it's the same



Fay Beeee -> RE: Lost Password (4/15/2012 15:19:39)

But if he has played any other Artix game, surely it will show there?



woodwoodlee -> RE: Lost Password (4/15/2012 15:30:54)

So what do i do?



Stabilis -> RE: Lost Password (4/15/2012 15:36:02)

How did you pay for varium?



woodwoodlee -> RE: Lost Password (4/15/2012 15:37:40)

I did some offers, got enough for varium, and got it. But then i didnt log in epicduel in a while, so i forgot the pass



Stabilis -> RE: Lost Password (4/15/2012 15:40:00)

Tell the help team which offers you had completed and when these offers and the purchase took place.



woodwoodlee -> RE: Lost Password (4/15/2012 15:41:57)

I also have another account lvl 26, and is almost as powerful as my lost account. I could just use that one instead and level it up to lvl 29, right? I could have just done that



Bu Kek Siansu -> RE: Lost Password (4/15/2012 17:39:53)

Just to add:

You also can [image]http://forums2.battleon.com/f/image/pm.gif[/image] Ashari and Cinderalla with these following information:
  • Character name:
  • Class:
  • Artix Login:
  • Email:
    (Don't post these information in any forums or give them out to Non- AE Team).
    Tell them what you want with that account or character.
    Your EpicDuel account is the same as your Master account.
    You can create at maximum of 6 characters with your EpicDuel account.
    If you forgot your Artix Login and/or Email, the Devs can find out by checking your IP address
    if you're the owner of that account or character unless that IP address is not yours.
    Don't expect too much that you will get a reply or it will be solved in short time, just be patient.
  • If you don't get a reply more than 2 weeks, you can [image]http://forums2.battleon.com/f/image/pm.gif[/image] Ashari and Cinderalla again. So on... Good luck. :)



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