quote:

Information to Include
Should you have to PM a Moderator or Administrator to resolve an issue, you need to include all of the relevant information so that they can know what has happened. Please include a detailed description of the current issue you have, who it is with, and what led up to the situation. If the problem started with a post, please provide a link to that post and any further relevant posts. If the issue occurred in PM or moved to PM, please take a screenshot of all PM correspondence (both those you received and sent) and send it with your PM to the Moderator or Administrator. By providing this information, you will speed up the time it takes to obtain a solution to your problem, as it will allow the Staff Member to consider the situation without having to immediately request more information.

quote:

Information to Include
Should you have to PM a Moderator or Administrator to resolve an issue, you need to include all of the relevant information so that they can know what has happened. Please include a detailed description of the current issue you have, who it is with, and what led up to the situation. If the problem started with a post, please provide a link to that post and any further relevant posts. If the issue occurred in PM or moved to PM, please take a screenshot of all PM correspondence (both those you received and sent) and send it with your PM to the Moderator or Administrator. By providing this information, you will speed up the time it takes to obtain a solution to your problem, as it will allow the Staff Member to consider the situation without having to immediately request more information.