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=AE= Master Account Bugs

 
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12/3/2009 20:44:25   
Aelthai
Legendary Miss Fixit


If you are experiencing problems with the Master Account system in general or specifically related to your AQ account, please post them here!
Thanks!

Niko's guide How do I take a screenshot? Post a picture? Make a sig with a link? explains how to take a screenshot, how to get it to an image hosting site, and how to get the link for your post.

Please use this template when posting a report:




Note: Please do not give the username or password for your Master Account at this time.

[b]Account Info[/b]
[b]Linked AQ Username[/b]:
Note: Do NOT provide your password.
[b]Class[/b]:
[b]Level[/b]:
[b]M or F[/b]:
[b]Items equipped : [/b]

[b]Bug Info:[/b]
 
[b]- What happened?  What's the bug?  Where is this happening? [/b] Use detail!

[b]Before bug occurred:[/b]
(Step by step details please)

[b]-During Bug: [/b]

[b]After bug/game crash: [/b]
 
[b]-Did the game kick you out? [/b]
[b]-What was the error message/code? [/b]

[b]Screenshot link: [/b]

[b]Server[/b]:
[b]Have you cleared your cache?[/b]: 
[b]Did the bug happen again? [/b] (if it did not, no need to post!)
[b]Graphics quality setting: [/b] (Low, Medium, High, Best)
[b]Browser type and version: [/b] (Firefox? Internet Explorer? Opera?)
[b]Internet connection:[/b] (DSL? Dial-up? Cable?)
[b]Operating System: [/b] (Windows 98? XP? Vista? Another type?)
[b]Flash version: [/b]


If you are posting about a verification issue - that is, you can't verify because it says your account has been used, 
or you have verified and still can't log in, we need to know the account name and type of the other account.  
[b]Account Type: [/b]
[b]Account Name:[/b]
AQ DF MQ  Post #: 1
12/5/2009 9:00:18   
elvisg7
Member
 

Adventure Quest Username: elvisg7
Class:Berserker
Level:71
M or F: Male
Bug: Its been a couple of weeks, everytime i find a treasure chest it doesnt give out what its supposed to & i've
tried this in, Fairwind springs, Granmores haunted house, Crossroads & Random battles.
Example:http://s907.photobucket.com/albums/ac279/elvisg7/?action=view¤t=Treasurechestbug-1.jpg
Have you cleared your cache?: Yes
Did the bug happen again?: Yes
Graphics quality setting: Tried on all.
Server:Mozilla Firefox Version (3.5.5)
Internet connection: Cable
Operating System: Windows XP
Flash version: Adobe Shockwave Player 11.5

Thanks for reading.

50 XP and 210 Gold is correct for a Huge Treasure Chest. It sounds like the Encyclopedia has not been updated.
Second ... this isn't a Master Account bug. The next time you have an issue with a monster, please use the Monster Bugs thread. ~Aelthai


< Message edited by Aelthai -- 12/5/2009 19:16:44 >
Post #: 2
12/15/2009 16:00:07   
Firefox26
Member

Adventure Quest Username:NovaDracon
Class: Assassin
Level:85
M or F: Male
Bug: see image
Have you cleared your cache?: browser set to delete cache on close
Did thhe bug happen again: everytime i being assassin training
Internet Browser: Internet Explorer 8
Internet Connection: Windows Vista SP2
Flash Version: 10.1 pre-release

Thanks for reading
AQ DF AQW  Post #: 3
12/23/2009 15:55:46   
gandalfia
Member
 

Linked AQ Username:elven the brave
Class:assassin
Level:level 78
M or F:male

Bug Info:ok i was saving money for gilded set, i was doing the maze got to about 120,000 and than i got 0 gold, so i tried to fight a monster and got 0, i logged off tried again still 0, what do i do?... i was doing vince's maze, getting the 2.4k cash and 1.6k exp, exp stays good i no longer get cash though.



< Message edited by gandalfia -- 12/23/2009 16:05:12 >
AQ  Post #: 4
6/23/2010 22:10:58   
digital123456
Member

I have the same problem as Firefox 26.
My character username have change from Ergo to Character Name.

Linked AQ Username: Ergo
Class:Assassin
Level:111
M or F:F
Bug Info: Character User Name change
- What happened? What's the bug? Where is this happening? Use detail! Everytime I login
-Did the game kick you out? No
-What was the error message/code? N
Have you cleared your cache?: Yes
Did the bug happen again? (if it did not, no need to post!)Yes
Graphics quality setting: (Low, Medium, High, Best)Low
Browser type and version: (Firefox? Internet Explorer? Opera?)Firefox Ver.3.6.4
Internet connection: (DSL? Dial-up? Cable?)DSL
Operating System: (Windows 98? XP? Vista? Another type?)Window Vista
Flash version: 10.1.53.64
AQ  Post #: 5
6/27/2010 18:33:12   
Gold
Member

@gandalfia: You have hit the gold caps.

@above: It's known. You have the latest version of flash, which explains why you have Character Name as your name.
AQ DF MQ AQW Epic  Post #: 6
7/30/2010 6:48:42   
chadrizard
Member

^ I'm not sure, but there are things in the master account that have bonuses in the other games..

For example: DF's Guardian Class, WF's warpguardian discount, MQ's guardian mechs and AQW's guardian class...
AQ  Post #: 7
12/31/2010 14:54:10   
LolZBustah
Member
 

This might seem like a scam, but trust me, look at my AQStats page (ID 7222679) and you'll see
Account Info
Linked AQ Username: The Joker
Note: Do NOT provide your password.
Class: Scholar
Level: 84
M or F: Male
Items equipped : Blade of Awe, Guardian Plate

Bug Info:

- What happened? I went to a shop and came out.

What's the bug? I had 1,48 million coins before going into a shop and i lost exactly 1.000.000 in the blink of an eye without buying anything.

Where is this happening? A shop, I think it was the one where you could buy the Scion or w/e things
Use detail!

Before bug occurred:
AQ was just as normal. I completed a quest (I don't remember which as I just chose one without even looking at the title).

-During Bug: I think it froze or flipped out for a few seconds before returning me to town with 1 mil less.

After bug/game crash: I had only 480000 coins.

-Did the game kick you out? No.
-What was the error message/code? There was none.

Screenshot link:

If you think it's tampered with, go here: http://www.aqstats.com/charinfo.php?id=7222679
And if you don't believe that's my user, it's linked to my forum account.
Also, you probably have some kind of history in your database of each users' recent in-game buys, to prove that I didn't spend the 1 million on anything.



Server:
Have you cleared your cache?: Yeah, and nothing really works. It seems like the change did legitly happen.
Did the bug happen again? (if it did not, no need to post!) Nope, at least not yet
Graphics quality setting: (Low, Medium, High, Best) Low
Browser type and version: (Firefox? Internet Explorer? Opera?) Internet Explorer
Internet connection: (DSL? Dial-up? Cable?) DSL
Operating System: (Windows 98? XP? Vista? Another type?) Windows 7
Flash version: Win 10.1.103.20


If you are posting about a verification issue - that is, you can't verify because it says your account has been used,
or you have verified and still can't log in, we need to know the account name and type of the other account.
This isn't my issue, but I'm gonna type this in anyway just to be sure.
Account Type: X-Guardian
Account Name: ormsondo

Now that I've PROVED (look at the image i have in this reply under Screenshot link) that i DID have 1 mil before, maybe you can give it back to me? And if you think the image is tampered with, just go to my AQStats page. And you can check my forum account, it has my AQ account linked.

< Message edited by LolZBustah -- 12/31/2010 15:12:40 >
Post #: 8
1/9/2011 19:03:03   
Mastermk1
Member

Great job fixing

_____________________________

AQ  Post #: 9
4/5/2011 12:06:15   
deathchaos89
Member
 

Account Type: X-Guardian
Linked AQ Username:JH
Class:Wizard
Level:Level 105
M or F:Male
Items equipped: Golden Plate, Golden Axe, Golden Shield
Bug Info: Enter the code to obtain the special collector's item after receiving the dragon's secret from hero mart but did not receive anything at all for my character
What's the bug? Did not get anything out of my purchase of the dragon's secret
Where is this happening? i don't know
AQ DF  Post #: 10
4/5/2011 12:18:18   
Ranloth
Banned


@above
You access the shop with the items by logging into AQ -> Ballyhoo -> Rewards (IIRC).
AQ Epic  Post #: 11
5/3/2011 0:39:51   
lasthorseman
Member
 

Adventure Quest Username: lasthorseman(guardian)
Class:mage
Level:38
M or F: Male
Bug: My character stats is staying at Str:0,DEX:0,INT:10,END:0,CHR:0,LUK:0 and it is not raising my stats even if i get stats bonus.
http://aq.battleon.com/build30/charview.asp?temp=77954402
Have you cleared your cache?: Yes
Did the bug happen again?: Yes
Graphics quality setting: High
Server:Google chrome
Internet connection: broad band
Operating System: Windows XP
Flash version: flash version 10.2
game engine version:35.8

pls fix the problem i recently purchased the guardian upgrade

My brother is playing in the same computer his stats are fine. his account:Bhuvaneshwaran84, Character name:Bhuvan(Guardian)
Post #: 12
6/21/2011 21:58:57   
Und3rGr0und
Member

Dragon fable Guardian Verification Issue

For Adventure Quest
Account type: X-Guardian
Account name: Unfable

For Dragonfable
Account type: Dragon Lord
Account name: Unfable

Bug: The message says "AdventureQuest User Account already been used to activate an account!", but I've never used it to activate an account before. I can't become a Guardian in Dragonfable
AQ DF MQ  Post #: 13
9/17/2011 16:44:06   
xmo1
Member
 

Account Info
Linked AQ Username:
rycek ziomal and character nick is Captn OneShot
Class: Knight
Level: 104
M or F: M
Items equipped : None cuz it bugged when i was offline.

Bug Info:

- What happened? What's the bug? Where is this happening? Use detail!
I logged out with close to 5 mln gold (like 4.7?) When i logged in and checked i had 700k.
Before bug occurred:
(Step by step details please)
Nothing. I was playing normally just like every other player.
-During Bug:
...
After bug/game crash:
...
-Did the game kick you out? No, it bugged when i was offline.
-What was the error message/code? No error codes or msg.

Screenshot link: No screenshot. How could i predict something like this but i am sure you have logs or smthing that can prove that i had that gold.

Server:
Have you cleared your cache?: Yes
Did the bug happen again? (if it did not, no need to post!) Nope.
Graphics quality setting: (Low, Medium, High, Best) Best
Browser type and version: (Firefox? Internet Explorer? Opera?) Google Chrome
Internet connection: (DSL? Dial-up? Cable?) ADSL
Operating System: (Windows 98? XP? Vista? Another type?) win7
Flash version: 10.3.183.7


Post #: 14
9/18/2011 12:10:07   
G3TONMYLEVEL
Member

^ I've had the same problem, but I posted it into a different section. I too, lost valuable gold :(
AQ  Post #: 15
9/20/2011 14:00:36   
xmo1
Member
 

When can I hope for a response ??
Post #: 16
9/20/2011 20:11:55   
G3TONMYLEVEL
Member

Probably in the next couple weeks. If a refund does take place, probably around a month in total wait. Nothing to be extremely worried about
AQ  Post #: 17
1/20/2014 14:52:22   
drameth
Member

Adventure quest username: Eragon Shadeslayer
Class: Assassin
Level: 86
M or F: M
Bug: Every time I go to a class I train to level 10 it my data disappears.


Edit:I train and then it says you don't have the ranks.

Edit:This appears on all class I have trained.

Right now it says that you're a Knight. Are you hitting the "Redo Basic Training" button? That resets your Knight training. ~In Media Res

< Message edited by drameth -- 1/31/2014 19:03:33 >
Post #: 18
8/28/2014 2:31:54   
xxxkardelxxx
Member
 

Dragonfable Guardian Verification Problem


AQ Account Details:
Account Name: xxxkardelxxx
Account Type: X-Guardian

DF Account Details:
Account Name: nemesis_infernal
Account Type: Dragon Lord

Bug: I tried linking my two accounts but it says that may AQ account was already used to activate a DF account. I've never used it to update anything. Because of this, I can't become a Guardian in Dragonfable.

You'll need to contact the Help Desk. I think that this is the correct form: http://www.battleon.com/help/mailer.asp?c=15 ~IMR

< Message edited by In Media Res -- 8/28/2014 14:59:00 >
AQ  Post #: 19
2/29/2016 5:36:43   
blackhumor
Member
 

Account Info
Linked AQ Username: jane pan
Note: Do NOT provide your password.
Class: Paladin
Level: 95
M or F:M
Items equipped : not sure

Bug Info: Loss of XP

- What happened? What's the bug? Where is this happening? Use detail!
Not sure when it happened, i just log in one day and found out that my XP Drop from 1+mil to 11k+
Level was still at 95 though.

Before bug occurred: Playing as per normal
(Step by step details please)

-During Bug: Just reached lvl 95 then i logged out without checking, when i log back in, my XP drop

After bug/game crash: xp becomes 11k+ while Level was still 95.

-Did the game kick you out? no
-What was the error message/code? no message/code

Screenshot link: [IMG]http://i67.tinypic.com/2lwvy3p.png[/IMG]

Server:
Have you cleared your cache?: yes
Did the bug happen again? (if it did not, no need to post!)yes
Graphics quality setting: (Low, Medium, High, Best)medium/high, i keep changing
Browser type and version: (Firefox? Internet Explorer? Opera?)i tried using internet explorer&firefox&chrome but problem still exist.
Internet connection: (DSL? Dial-up? Cable?)broadband
Operating System: (Windows 98? XP? Vista? Another type?)Windows 7
Flash version: 20.0.0.306
Post #: 20
3/8/2016 19:20:32   
cVantez
Member

@blackhumor: Actually, I think that is working as intended. The value of "XP" you see when you hover over your character's face in game is how much XP you have at your current level, not how much you have overall. So the >1M XP you saw before was how much you got between level 94 and 95. The 11k you see currently is how much you have between level 95 and 96.

If you check the Master List, you can see how much XP you need to reach your next level. So according to that page, to get to level 95 You would have needed 110*1.1^95 = 941,234.365 XP to level up. This is less than the 1M you saw, so it is possible the formula in that post is no longer correct, but it is about the same.
AQ  Post #: 21
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