Account Disabled


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1/19/2016 18:07:19

Phantasm Knight
Member

I hadn't logged in a while so my memory was on the fuzzy side. I attempted to guess my password a couple times before giving up and resetting it.
Upon entering my new password however it told me I had attempted too many invalid logins and my account was now disabled. Anyone knows
how long this lasts or will I be unable to play at all?

AQW

Post #: 1

1/19/2016 19:05:58

Yamadronis
Member

As stated in the Artix Entertainment Help Menu:

1. Wrong Password - If you entered the wrong password to login too many times, your account may be temporarily banned. Please visit our Lost Password Page to have your Artix Account password sent to you.

It is not permanent, although there is no explicit mention the ban period. It may be anywhere from ten minutes to twenty-four hours, the usual minimum and maximum periods for login lockout.

Post #: 2

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