Juan Tipo
Member
|
Greeting to everyone reading into my thread,
I never thought I would actually have to make such a post after coming back to the game, but I’m getting right to the point. I’m going to be brief, clear and keep it short as possible. I was playing Epicduel on my IPhone using Puffin Broswer before going to bed last Monday night, and I woke up Tuesday morning to find myself mysteriously banned. I’m banned for a week, from August 17 to August 24.
I had to contact Artix Support twice, the first time asking what I had done. That’s when I learned of my “alleged botting”. I immediately responded back to Artix Support telling them that this is quite a mistake, since all I did was use Puffin, nothing else. That’s when I got this response: https://imgur.com/a/ZctzFax Note: I covered the staff’s name.
I want to quickly mention I’m definitely against botting, but I’m also against being wrongfully accused of botting, when I wasn’t in the first place because “measures in games” can’t distinguish Puffin from actual botting.
I’d like to use constructive criticism, but I absolutely liked how they responded within a business day, but I was disappointed in the second response. How was I supposed to know Artix Support doesn’t support Puffin? Yet, I’m fully aware over half the players in Epicduel use Puffin, yet I happen to be the only one banned. Second point, I wasn’t even offered an appeal to have my ban removed. Even this game offers appeals… https://forums.yoworld.com/viewtopic.php?f=2&t=211950
They really need to update the measures in game that detect the use of third party 3rd party programs.
Also, if Artix Support doesn’t support Puffin Browser, yet Titan on one of his tweets clearly stated it’s possible to use Puffin to play Epicduel. Who’s word over who? The tweet: https://twitter.com/titan_epicduel/status/1072975059512426497?lang=en
I really want this issue dealt with, and please don’t remove my thread. If nobody wants to believe me, then I’d suggest using the Puffin Browser on your phone and have someone purposely report you. You’ll see what I mean. I don’t think it’s fair how actual botters are given free passes while honest people like me get banned.
If I’m making this thread, I don’t want anyone else going through this, and I want to make my point loud across the board.
Thank you to everyone who has taken the time out of their day to read into my thread.
Tipz.
|
Printable Version
Icon Legend
New Messages
No New Messages
Hot Topic w/ New Messages
Hot Topic w/o New Messages
Locked w/ New Messages
Locked w/o New Messages
Post New Thread
