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To all AQW moderators...PLEASE HELP ME!

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11/3/2009 14:55:30   
StephenPwnage
Member

Username: stephen0709

Alright, so I just got home from school, and I was about to log on to my AQW account, Stephen0709, and it's not letting me! I always log onto it, and I never forget my password. I know I didn't give my password away either. I never fall for free AC scams and I never try to trade my account. I know my account wasn't deleted either. Here is my char page.
http://www.aq.com/aw-character.asp?id=stephen0709

If any AQW moderator could PM me my password or email, i'd really appreciate it.
Thank you
-Stephen0709

EDIT: I don't know what is going on, but I can't get on my email either!
EDIT: Could I have been banned for any reason?

< Message edited by StephenPwnage -- 11/3/2009 14:58:32 >

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Post #: 1
11/3/2009 15:04:53   
Evo
Crazy Rare Hunter


 Try the password recovery option linked below. It should help you out.

http://www.aqworlds.com/aw-lostpassword.aspx


Edit : If you can't get on your email then somebody has gained access to your accounts. You may have a keylogger on your computer. You should run an anti virus program that can detect keyloggers.

< Message edited by Evo. -- 11/3/2009 15:06:47 >
AQ AQW  Post #: 2
11/3/2009 15:12:53   
StephenPwnage
Member

Do you know any anti virus programs that can help?

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Post #: 3
11/3/2009 15:13:45   
Ebil Twilly
Member

Try ThreatFire and/or Windows Defender. Though if I were you I would just get both. You can Google them and you'll get a download link.
AQ DF  Post #: 4
11/3/2009 15:20:25   
StephenPwnage
Member

I got both, but they both said my computer was safe after the scan. Is there any way I can get my password back without using my email? My email isn't working either and I don't have too many options left.
Post #: 5
11/3/2009 15:23:39   
Ebil Twilly
Member

Do you use Yahoo? If so, you should have a backup account. I think Gmail also has a backup account or lost password thing so try using that to get your email back.
AQ DF  Post #: 6
11/3/2009 15:24:50   
StephenPwnage
Member

I'll check, but I use hotmail. Could you give me the link where I can send a help email to AQW support?

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Post #: 7
11/3/2009 15:29:06   
Ebil Twilly
Member

Ok... Are you a member or non-member?
AQ DF  Post #: 8
11/3/2009 15:33:26   
StephenPwnage
Member

I'm a member, but I can't get the payment id because the id was on my email that i can't log into, so I guess non-member for now.
Post #: 9
11/3/2009 15:34:37   
Ebil Twilly
Member

Ok then. Here you go:

quote:

2. Ways to Re-obtain your Hacked/Stolen/Lost account (For Non-Members)

If you are a member and unable to find the information above in #1, please try this method to get your account back.

Information needed:
Account Name
Account Email Address that you used for sign-up

1. Go to the Webform for recovering your account: Account Hacked/Stolen/Lost Webform
2. Enter your Account User Name and your email address from sign-up.
3. Choose payment type or put Free Player if you are a non-member.
4. Put in if your account was Hacked/Lost/Stolen or if you gave your password to someone. Do not put the hacker's email in there. Only put your email address.

After you submit the web form email to us, it can take up to 3 business days to receive a response. Do not send another email unless it has been 4 business days. Sending multiple emails will not get you help any faster.

When your account has been reset, we will send you an email to the email address you put into the web form.
AQ DF  Post #: 10
11/3/2009 15:38:23   
StephenPwnage
Member

Do i have to use the email I signed up with, because that's the one I can't get on, but I have another email i can use.

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Post #: 11
11/3/2009 15:41:07   
Ebil Twilly
Member

Oops... I didn't see that. I just searched for hotmail password help and it says something about a secret question and a backup email. If you have one, try using it.
AQ DF  Post #: 12
11/3/2009 15:42:48   
StephenPwnage
Member

Alright. I think I see what the problem is with my email. I think it was deleted. It says invalid email adress when i try to reset it, and i know it is the right email because I use it all the time to log onto facebook. What can I do?

< Message edited by StephenPwnage -- 11/3/2009 15:43:28 >

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Post #: 13
11/3/2009 15:44:42   
Ebil Twilly
Member

Maybe you could try contacting MSN for help. That way you can figure out if it is a problem with your email or not.
AQ DF  Post #: 14
11/3/2009 15:45:40   
StephenPwnage
Member

Ok thanks for the help. I'll try that. I just have no idea why I can't log onto my AQW account. I got on it almost EVERY DAY, and I never give my password away.

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Post #: 15
11/3/2009 15:54:18   
StephenPwnage
Member

Do you know any way I can send a Hand typed email to AQW Support?

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Post #: 16
11/3/2009 15:55:28   
Ebil Twilly
Member

I don't think there's any way to do that, but don't count on it. Wait for a Mod to answer this.
AQ DF  Post #: 17
11/3/2009 16:01:43   
StephenPwnage
Member

Ok new problem :/ I finally got my email account back. I got deleted somehow, but there's a new problem. My AQW account was never put on that email. Do you know how I can find out the email for my AQW account?

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Post #: 18
11/3/2009 16:04:25   
Ebil Twilly
Member

That's... scary? No, I think the hacker changed your email. But do you have the transaction id now? Or is it the email you signed up with? If it is, use the link I gave you above.
AQ DF  Post #: 19
11/3/2009 16:06:52   
StephenPwnage
Member

I'll check because i recieved a notification that someone change my mech quest email.
Post #: 20
11/3/2009 16:29:26   
StephenPwnage
Member

YES! I GOT IT BACK! I FOUND MY PAYMENT CODE IN MY EMAIL. SOMEHOW I WAS HACKED! None of my items were deleted either!

< Message edited by StephenPwnage -- 11/3/2009 16:32:22 >
Post #: 21
11/3/2009 17:46:38   
hanzo99999
Member

lol thats probably galanoth or captain rhubarb that helped you fixed it. GOOD FOR YOU! :] change your password everyday thats what i would suggest u do.
Post #: 22
11/3/2009 17:51:17   
Prince Arthur
Banned


 So you got your account back??
StephenPwnage
if yes Congrats
if not soz.
Post #: 23
11/3/2009 19:12:46   
StephenPwnage
Member

I NEED HELP! SOMEONE IS HACKING MY ACCOUNT! I KEEP CHANGING MY PASSWORD, BUT HE KEEPS FINDING IT OUT AGAIN! HE'S TELLING ME ON YOUTUBE! HE'S KEYLOGGING ME! WHAT DO I DO!? HURRY BEFORE HE DELETES ALL MY STUFF!

See response in your other thread, locked. ~phoenixfire555

< Message edited by phoenixfire555 -- 11/3/2009 20:03:46 >
Post #: 24
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