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RE: =AE= Master Account System Questions and Answers

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12/14/2011 2:58:15   
aatmiya123
Member

I lost my account.

It is linked in master account.

Can you help me to get back?


customer support pages

This link should be able to assist you~Dnw

< Message edited by Dragonnightwolf -- 1/4/2012 1:24:43 >
DF MQ AQW  Post #: 501
1/4/2012 1:17:27   
The Trobble One
Member

Any way to change secret question and answer guys?

account help

I'm not sure if there's a way to change the secret q/a, but the above link does tell you how to change the password and such.

< Message edited by Dragonnightwolf -- 1/4/2012 1:27:23 >
AQ DF MQ  Post #: 502
1/5/2012 17:48:51   
eternalblackknight
Member
 

 Uhm,it says that I am under 13 but I'm 15... Can you do something about it about in a week,please.
AQW Epic  Post #: 503
1/5/2012 18:42:51   
Hero986
Member

Ugh i have no clue who to go to on this matter im un happy due to a bad artix card i got when i peald off the covering for the pin number the numbers came off of the card and i STILL cant tell what number is what isnt thair some one whom can help me on this matter? if so id be happy to know how to contact them :s



contacting info. You can try that link < or you can look on the card itself and see if there's any kind of a 1-800 number.~Dnw

< Message edited by Dragonnightwolf -- 1/6/2012 2:38:09 >
AQW Epic  Post #: 504
1/10/2012 14:12:30   
Stryke
Member

After Christmas I purchased the 2012 AE calendar and the AQW card game. Upon trying to access the in-game content, I discovered I had to redeem the code through my Master Account, however, as I haven't been playing the game for a good 2 years, I have forgotten the email for the Master Account which I apparently linked my AQW account to. I know the Master Account provides complete protection against hacking (assuming you've kept the details a secret) but what if someone else has linked my AQW account to their Master Account as there have been complications with my AQW account in the past?

In summary: Is there any way to remotely un-link my AQW without knowing the details for the Master Account. I can prove that I am the owner of my account with past AQW purchases Transaction ID.

Thanks in advance.

Edit: Nevermind :) Problem resolved, and may I say, AE's customer support is great!

< Message edited by Stryke -- 1/11/2012 13:25:05 >
AQ AQW  Post #: 505
1/12/2012 4:22:28   
zippy2010
Member

does the "level # gamer" have any advantage. do we get extra offers if we are higher level. what are its functions?
and is this same as Battleon Portal level??
plz reply

< Message edited by zippy2010 -- 1/13/2012 1:05:43 >
AQ DF MQ  Post #: 506
1/14/2012 14:42:55   
Andodalf
Member

When ever i try to credit my nw chrocurropter code to any char on any acc on any game (MQ DF AQW) i get this message




quote:

Microsoft VBScript compilation error '800a03e9'

Out of memory

/account/prizecode3.asp, line 0


is there anywhere else i can reddem the code? is there any way around this?
AQ DF MQ AQW Epic  Post #: 507
1/25/2012 15:59:04   
Ooraloop
Member

If you buy Artix Points through mail-in payment and you send cash, do you leave the sections where they ask you to fill out your name, check date, and other things blank?
AQ AQW  Post #: 508
2/1/2012 4:04:18   
Mikee123
Member
 

 how do you see all your passwords for your linked accounts, so lets say the linked account is dragonfable when i press play now i doesnt play that account it goes to different account so will there be a feature where you can view all passwords from linked games from master account?
Post #: 509
2/1/2012 8:31:10   
  Digital X

Beep Beep! ArchKnight AQ / ED


 @Zippy, as of now there are no benefits for being a high Battleon Portal level, features and benefits regarding this may be implemented in the future, but as now is it just aesthetics :)

AQ DF MQ AQW Epic  Post #: 510
2/1/2012 9:57:13   
zippy2010
Member

thanx Digi X
AQ DF MQ  Post #: 511
2/3/2012 20:20:15   
Veonyx
Banned


 Hey. I was wondering if the Pre Paid Visa cards work on the Master Account system? I have registered the card with Visa, and it is open with a sufficient amount on the card, however it gets declined at check out every time. Am I doing something wrong or like I said do they even work?

Never mind. For some odd reason it was declining on the Master Account, but was accepted when I went directly to AQW and used it there. Either the card was still being registered when I was trying to use the Master account system, or the Master Account system for some reason declines them. Oh well. It worked.

< Message edited by Veonyx -- 2/3/2012 20:36:03 >
AQ  Post #: 512
2/15/2012 6:18:56   
Chaoslordmax
Member

A few unlinking question.
1.Where is the unlink button? i don't see it
2.Once its unlinked, can i add it another MA?
3. I bought a VIP mem (1 Year) but my HS account was not linked. Does that mean it doesn't work?
AQW  Post #: 513
2/22/2012 18:24:57   
97archy97
Member

I'm so curious about this...

~If you become 1 year member in AQW and you use the Master Account instead of using the AQW site one to trigger the membership...will you still get the VIP gifts(Achievement and Armor) including the HS ones?

_____________________________
Post #: 514
3/1/2012 20:49:59   
Nukebk718
Member

I have a AQW's account linked to my master account but i cant Remove it as it is a VIP account but i also cant use the account because somehow the email isnt linked to any of my emails. I did create the account once apon a time but i haven't used it in ages because i have no way to log onto it. Can i get some advise please?


Hello there Nuke, There's a couple things you can do actually, aqw support pages you can try the link to my left or, Master Account Support pages you can click < that link. Finally, you can contact the help/support team for the master account and see what they say~Dnw

< Message edited by Dragonnightwolf -- 3/1/2012 21:15:16 >
Post #: 515
3/2/2012 20:25:05   
THIS_IS_SPARTA
Member

Can we redeem Karma Koin cards to get Artix Points on our Master account?

< Message edited by THIS_IS_SPARTA -- 3/2/2012 20:27:28 >
AQ MQ AQW  Post #: 516
3/4/2012 10:14:13   
Ghostclaw
Member

With the DoomKnight Package, I've been a DA Holder since July 2010. Is it only supposed to come up with the NSoD at the start then as you buy consecutive pieces before you can get them all in one go?


good question! Actually from everything that I know, You can either wait and buy the entire package all at once, or you can do the installments 1 at a time.~Dnw

< Message edited by Dragonnightwolf -- 3/4/2012 23:40:52 >
AQ DF MQ  Post #: 517
3/5/2012 16:22:59   
Hitman3000
Member

Is Malorie from the location: Collection, gonna have an etherstorm faction quest for reputation soon?


It was mentioned by staff that this will not be added to Malories quests.~Dnw

< Message edited by Dragonnightwolf -- 3/6/2012 2:33:55 >
Post #: 518
3/9/2012 17:43:26   
Drumspower
Member
 

 Guys, allopass isnt working in venezuela. I want to buy a 12k acs & 1 year mem, and allopass wasnt working plz fix it
Post #: 519
3/13/2012 18:01:00   
Ghostclaw
Member

Sorry for the repeated DmK questions, but how much is the full package in Points?


Not a problem, I'm happy to help answer questions :). You'll have to have been a member for 24 full months before you can buy the entire set, and according to the doomknight page, it would cost you a total of $65.00 V the quote below shows exactly what I'm talking about.~dnw


quote:

Special offer for our loyal DragonFable Amulet Holders:
If you have had a Dragon Amulet upgrade now for over 2 years already, and you have not yet purchased a DoomKnight Dragon Coin bonus package, you may purchase a super special, one time only package of 40000 Dragon Coins for only $64.95



Umm..... That's in $. How much in Artix/Battleon Points?

< Message edited by Ghostclaw -- 3/15/2012 17:49:10 >
AQ DF MQ  Post #: 520
3/14/2012 0:52:16   
grimreaper37
Member

hey guys i have a serious problem, my aqw account was hacked and some n00b linked my account to his master account, is their any possible way to un link it, if you have an answer contact me by email at mkdestroyer11@yahoo.ca or on aqw my user is grimreaper37 and im on galanoth server

-sincerly Grim.
AQW Epic  Post #: 521
3/14/2012 0:59:13   
grimreaper37
Member

or you can just pm me
AQW Epic  Post #: 522
3/14/2012 10:31:30   
ArchAngelDante
Member

Grim: This link might help you.

< Message edited by ArchAngelDante -- 3/14/2012 10:40:35 >
AQ DF AQW  Post #: 523
3/14/2012 11:56:32   
Xx. Christian .xX
Member

Can anyone help me, i would like to link my aqw acc to MY NEW MADE ACTIVE master account, i lost the information of the last master account and i dont know the email and stuff, so i made a new one, im a member, so is there anyway, i tried pming a mod but they didnt do anything


You would need to contact the Helpdesk. They are the only ones who can assist you with this, forum staff (mods/aks/etc) cannot assist with game account problems.~Dnw

< Message edited by Dragonnightwolf -- 3/15/2012 2:27:34 >

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Post #: 524
3/14/2012 20:45:34   
My Name is Jake
Banned


 Does an Ultimate Game Card give the same amount of Artix points as an AE Scratch off card if they cost the same?
AQW Epic  Post #: 525
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