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12/19/2009 12:42:34

Hitsumide
Member

Game payed: Adventure quest words
I payed $19.95 for a 5000acs with Click and buy option. I have been use clickandbuy service for the last two times with 12k acs without any problems but yesterday night(which is 12/18/09) after completed the form to check out, i received a message tell me that "payment failure" and they will not charge me. I went to my e-mail and checked, but clickandbuy still charged me. I called to clickandbuy customer services and they told me that everything is fine and gave me the phone number of Artix entertainment to tell them the problem. I log on to the game and my amount of ac didnt add up with 5000ac i just purchase. I called to Artix Entertainment customer services only for payment and they told me to wait a couple hours and i did. On the next morning which is today, i logged on to the game and still not receive my 5000ac.... Could any one help me out??

Post #: 1

12/19/2009 12:58:57

liangwarrior
Member

I guess they do not have recieve the payment yet
just be patience and wait
everyday check it
if until one week later
you did not recieve 5000 ac yet
then call the artix entertainment again
and ask them what happen.

~Yun~

AQW

Epic

Post #: 2

12/19/2009 13:12:30

Hitsumide
Member

thanks a lot liangwarriors, ill do that....but last time, i didnt have to wait that long lol......but yea ill do that. Thanks again for the help

Post #: 3

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