RE: Master Account Question (Full Version)

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r.dftw! -> RE: Master Account Question (3/18/2011 17:05:20)

Hello, i have a problem with my master account, I have got over 5000 battleon points and im trying to get the 3 months membership and 6k acs for AQW, but when I try to buy it...nothing happens, help?


Try clearing cache, refresh the page, delete cookies if you have them and if none of that works, reply back on this post and I'll get some links together to give you.~Dnw




SoulWing -> RE: Master Account Question (3/20/2011 4:00:50)

How much Battleon Points would I get from a $20 Ultimate GameCard and a $30 Ultimate GameCard?


If you select the 10000 POINT package, and then redeem both your cards when doing the payment,
you will receive 10000 points plus a bonus 260 free points. ~Rhubarb



INaruto15 -> RE: =AE= Master Account System Questions and Answers (3/21/2011 17:02:42)

I need help about unlinking game. Well, my friend wants to buy membership for her friends through battleon points (apparently, there reason is that they are CLOSE friend, i guess it a girl thing). Now, she wants to unlink it but she cant. Help

P.S: she is also my friend and she is too lazy to find the forum and post the thread so she asked me

Dear INaruto15, Show your friend This help pageTell her that the specific unlink/link instructions are located on the link that I have provided. Please note that earlier mention was that Unlinking an upgraded account according to Capt.Rhubarb may not be an available option. There was a question in here that states (probably the page before or so) the reasoning for such.
quote:

Unlinking a paid-for account would mean that the owner is trying to trade, share, or sell accounts, which is not allowed.

. <.< see the quote there? that's from Capt.Rhubarb. Thank you very much. Dnw

EDIT: Um well, here the thing. I gonna call the girl who try to unlink the account A and the girl who own the account B.

Well, Girl B wants to have and mem quick to get some rare stuff in the game (i think it is AQW) so girl A says she gonna use her current battleon points to upgrade it and girl B will pay her back (and she did). So technically, i dont think that counts as trading, share or sell account under any form, so is there a way cuz my friend seems desperate.



Captain Rhubarb -> RE: =AE= Master Account System Questions and Answers (3/21/2011 23:33:13)

Ask both friends to contact the help team, and explain what happened.

We are working on an official trade system to allow players to trade leftover or unspent points.
Not sure when that will be ready.

Thanks for the assist Cap'n! much obliged.~Dnw



sir lane -> RE: =AE= Master Account System Questions and Answers (4/3/2011 12:42:40)

ehh my master account...got deleted or somthing, i keep entering the correct info. and it says its wrong. THEN i go to the lost password, enter my email adress and then is says : that it cant be found. THEN i logg into my email account and it says the email adress was changed!!!! so...my master account just got hacked...


Then what you'll want to look at Sir Lane, is This help page. ~dnw




SoulWing -> RE: =AE= Master Account System Questions and Answers (4/13/2011 4:29:19)

I just bought a Gamecard, and redeemed it on the Battleon Portal Website. It says 'The card system is not responding. Please try again in a few minutes.' Does this mean that my card isn't working, or is the system just down? If so, when will it be back online?


It sounds like the card system may be having technical difficulties. If this problem continues, let us know on this thread and I'll get you some useful help links.!~dnw

Nevermind, I tried the next morning and it worked fine. Thanks anyway!



megakyle777 -> RE: Master Account Question (4/16/2011 4:23:40)

Are we allowed to make a Master Account Suggestion Thread? Because I had an idea for a Master Account Minigame where you are asked various AE Trivia, plus I want to suggest that we revamp the Ebilgames somewhat and add them to it.


Found what I was looking for, take a look at this.~dnw




steel blade -> RE: Master Account Question (4/16/2011 6:50:29)

Umm, my sister wants to play HeroSmash. But, HeroSmash opens with our master account, right? Well, the thing is...my sister paid DA via my Master Account. Now, I keep telling her that she'll need to wait for Beta. Any help for this?

Oh, I'm also a DA Holder and she is also. I see there would be some mixed-up problems.



Captain Rhubarb -> RE: Master Account Question (4/16/2011 14:04:58)

steel blade,
You sister should now be able to link her DF game account to her own master account.




steel blade -> RE: Master Account Question (4/16/2011 15:59:06)

Thanks a bunch, Cappy.



jayk the pikachu -> RE: Master Account Question (4/19/2011 17:36:06)

Help!
Battle On Games
Account
Isnt
accepting
password
and
isnt
showing
up
when
i
send
password
reminder!
Help,please!
i
got
a
star
captain,Chronomech,Skullcrusher,2500
nova
gems
and
Guardian
linked
to
that
account!

So basically, you are having difficulty with the battle-on portal master account? All right I have just the help page for you. Here you go.



dragonslayer_067 -> RE: Master Account Question (4/20/2011 18:04:18)

I have a problem. I can't access my old master account because i forgot the password, but the problem is that i made a new master account with the same email. Now whenever i ask to have my old account info to be sent to my email i only receive information regarding my new account. Basically the system doesn't send me information about my old masters account because it was made with the same email. Please help me!

EDIT: SORRY fixed this issue by checking my email for the new password i was given


Glad you were able to get the issue fixed ^.^~Dnw



jayk the pikachu -> RE: Master Account Question (4/21/2011 16:27:20)

DNW,when i put the tranaction ID in
it
says:
"Cannot Find Account"


One of the Moderators has suggested that you contact manually rather than use the automated recovery. ~Dnw



maacchi -> RE: Master Account Question (4/22/2011 4:14:46)

please .. I recently bought on the battleon point 2000 through UltimateGameCard $10. i redeem it and successful but my portal point is not increased. do I have to wait long for it? : '(
i trying to redeem it again but id said "this card has already been redeemed" but my point do not increased.. I'm confused....
please help...


Just give it a day or two to process. If it doesn't appear after that, let us know and we'll get you the necessary help page.~Dnw

I already get my BP after 13 hours ... but Sky-NET shop is gone ... [:(] while I intend to spend that BP to acs in aqw so i can buy items from that shop .. can you help me ...? i want to buy M-1000 [:(][:(]


Well the thing is, I don't have any in-game power so I cannot assist you in getting the items you wanted. (I didn't even know there was a skynet shop to be honest with you) But I've been informed that unless staff have said it's gone for good, there's a possibility that the shop will return again at some unknown timeframe. (Example easter questing only comes once per year) ~Dnw


alright .. I can only hope that shop will be back .. thanks [:(]



qwerty200708 -> RE: =AE= Master Account System Questions and Answers (4/22/2011 22:48:53)

The Netflix offer is not available in my area! What can I do to get the 4500 Artix points. I must become founder of HeroSmash!

Please help me, I need to become a founder![:@][:@][:@]

There's a few things you can do, You can purchase the gift certificates at Heromart.com, You can select surveys or watch video's in your area. Or you can go find a gift card of Artix Entertainment somewhere around where you live. hope this helps. Dnw





bobbyhonkers -> RE: =AE= Master Account System Questions and Answers (4/24/2011 7:10:00)

I bought a 20$ UGC and paid for 4000 battleon points
But I didn't get them and it's been 18 hours



Sirshark10 -> RE: =AE= Master Account System Questions and Answers (4/28/2011 20:06:44)

With the redeem points from a card, i was bored and typed a random code in, and managed to be able to get points. I did NOT accept it, as i did NOT know if i would get in trouble. Would i get in trouble for using it? i most likely wouldn't because it is not the right thing to do.



Captain Rhubarb -> RE: =AE= Master Account System Questions and Answers (4/28/2011 20:19:12)

Sirshark10,

The actual verify of the correct code happens after you click the final submit button.
That in-between screen just displays the amount of Points that go with the type of card you typed in a random number for.




Sirshark10 -> RE: =AE= Master Account System Questions and Answers (4/28/2011 20:22:43)

so, wait, i would NOT get the points, even though it says i can click next?



Captain Rhubarb -> RE: =AE= Master Account System Questions and Answers (4/28/2011 20:42:40)

Yes, you click next, and then you'd get an "invalid code" message.

It's helpful for when you might have a code written down, losing the original card, and haven't used it yet.
Or just want to find out what the code was originally for.

Different code formats, and codes for different countries, might be different amounts of Points.



Khimera -> RE: =AE= Master Account System Questions and Answers (4/29/2011 17:26:22)

Even though I have multiple Guardians, 6 DA's, 6 SC's, a few months of AQW membership and have bought Z-Tokens, it's still saying my master account isn't eligible for Dark Vengeance and The Ultimate in HeroSmash. Any idea why that might be? D:



xShadowHunterx -> RE: Master Account Question (4/29/2011 17:36:02)

^ Your HS account needs 49.95 spent on it to get the Ultimate, and Dark Vengeance I think you need to buy founder. (Either HS smashcoins or AQW upgrade.)



Khimera -> RE: Master Account Question (4/29/2011 17:37:42)

Ah, so it doesn't include previous purchases... Thanks



sir lane -> RE: Master Account Question (4/29/2011 20:30:37)

quote:

Then what you'll want to look at Sir Lane, is This help page. ~dnw


dosnt...help at al..


http://portal.battleon.com/help/mailer.asp?c=10
It's been suggested by a fellow archknight that you try the above link. If the link doesn't give you access back to the account, you can always select the "free" account option. That may give you another shot.~Dnw





Sephiroth -> RE: Master Account Question (5/1/2011 11:43:08)

A question.

I can't...well use my already made ED account on the Master Account, and i don't feel like creating a whole new character since my ED character is an Alpha one...
Plus i wanted to buy Varium for my character but can't since it has to be used with the Master Account, so what do i now? i can't link my character to ED and i don't feel like creating a new one...it'd make me feel really sad...
So i'd just like to know what i should do.
Thanks in Advance.

Greetings Epicduel player :), What you will want is this friendly help pages for the master account If you don't find the specific inquiry in there, contact the help desk team. ~Dnw


Hmmm there's nothing that helped me there...where can i contact the help desk team?



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