Have you experienced a bug in Bladehaven? Report it here, and we'll pass it on. However, before you report a bug in this thread, we want you to read this:
*Important Notice* When taking a screenshot please be sure to edit out your BattleOn Portal Account name at the bottom right of the screen. You and only you should know that information.
If your bug report is about being set back to level 1 even though you saved your character at a different level, please read question 3 in the FAQ.
This bug is now fixed, but if you saved your character before it was fixed, all that would have been saved is your achievements and your licenses. If you want your character restored, send an email to firstname.lastname@example.org with your master account name (note: password isn't necessary) and a description of your Bladehaven character.
Remember to ask yourself these questions:
1) Has the bug already been reported? Skim through the thread to see if it has been reported
-------*unless you're providing new info, then you don't need to make a duplicate report.*
2) Have you cleared cache? http://www.battleon.com/help/aq-technical-cache.asp
3) Have you tried duplicating the bug? (It could be it was just a one-time glitch)
4) Can you provide a screenshot?
5) Is it possible to abuse this bug? (Does it break the game in a way you can take advantage of?)
If you can abuse the bug you're reporting, do NOT post it in this thread. What you should do then is send the bug report to one of the Portal Games ArchKnights, and they will pass the information on.
Portal Games ArchKnights
Bomber of Justice
When posting a bug report, please use this template when posting:
Template for bugs:
[b]What the bug is:[/b]
Please include details - where were you? What did you do right before the bug happened? What happened?
Were you able to recover or work around the bug? Details, details, details!
[b]What happened after the bug?[/b]
Were you kicked? Did the game freezer? Did play continue normally?
Additional information that would be useful:
Web browser and version:
What web browser did you use when playing? Internet Explorer? Mozilla Firefox? Google Chrome? What version of the web browser do you have? (Help --> About in most browsers to find out)
What flash version is your computer running?
If you don't know, it will say which version it is on this page: http://www.adobe.com/software/flash/about/
What was your Operating System?
Do you use Windows 7, Linux, Mac OSX or any other operating system?
Duplication: Were you able to duplicate (did the bug happen again?) after clearing your cache?
< Message edited by Trog -- 9/4/2011 3:26:22 >