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may not be refunded

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The t and c for this situation and a normal refund are totally different.

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18. DISCLAIMER AND ACKNOWLEDGEMENT REGARDING GAME DATA.
You hereby acknowledge that by using the Site or the Services that you do not acquire any property rights whatsoever in the Site, Services, Game Data (as defined below), or any status within the Site and Services. To play Company games requires the creation and retention of electronic files, including without limitation player characters, accounts, in-game currency, statistics, user profiles, weapons, armor, quests, loot, etc. ("Game Data"), which are stored by Company. While keeping Game Data safe is a priority of Company, note that Company shall not have any liability for the loss of any Game Data for any reason whatsoever. Company reserves the right, in its sole and absolute discretion, to modify or delete any information, including without limitation Game Data and any other information accumulated, stored or uploaded on into any Company game.

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The presence of a disclaimer in a legally binding agreement does not necessarily guarantee that the terms of the disclaimer will be recognized and enforced in a legal dispute. There may be other legal considerations that render a disclaimer void either in whole or part.

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YOU ACKNOWLEDGE THAT YOU HAVE NO PROPERTY RIGHTS WHATSOEVER IN in-game currency. You further acknowledge that you may not use in-game currency for any purpose outside the EpicDuel game. The use of in-game currency outside the EpicDuel game, or the use of in-game currency for any non-approved reason, is strictly prohibited and will result in the termination of Your account and all of Your in-game currency. See Paragraph 18 for more details about Your lack of property rights in Artix game content and in-game currency.

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You hereby acknowledge that by using the Site or the Services that you do not acquire any property rights whatsoever in the Site, Services, Game Data (as defined below), or any status within the Site and Services. To play Company games requires the creation and retention of electronic files, including without limitation player characters, accounts, in-game currency, statistics, user profiles, weapons, armor, quests, loot, etc. ("Game Data"), which are stored by Company. While keeping Game Data safe is a priority of Company, note that Company shall not have any liability for the loss of any Game Data for any reason whatsoever. Company reserves the right, in its sole and absolute discretion, to modify or delete any information, including without limitation Game Data and any other information accumulated, stored or uploaded on into any Company game.

Specifically regarding in-game currency and Memberships, YOU HEREBY ACKNOWLEDGE THAT BY PURCHASING OR OTHERWISE OBTAINING IN-GAME CURRENCY, OR BY BECOMING A MEMBER, YOU DO NOT ACQUIRE ANY PROPERTY RIGHTS WHATSOEVER IN THE IN-GAME CURRENCY OR YOUR STATUS IN THE GAME. IN-GAME CURRENCY IS GAME DATA THAT IS INTEGRAL TO ARTIX PROVIDING ENTERTAINMENT SERVICES TO ITS USERS, AND YOU ACKNOWLEDGE THAT IN-GAME CURRENCY IS NOT YOUR PROPERTY.

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Company reserves the right, in its sole and absolute discretion, to modify or delete any information, including without limitation Game Data and any other information accumulated, stored or uploaded on into any Company game.

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That's the problem with " Free " stuff. You can never please the unpleasable, you give them one thing and 5 minutes later, they ask for another

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You do know that the achievement is based off of ALL your enhancements, sold or not, right?