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9/23/2019 3:12:06

Firedice18
Member

I tried visiting my character's items in upgrade page (manage account)

And Upgrade Features are gone. I also want to check my remaining golden gift boxes but the link is gone as well, can someone tell me where to find it.

Post #: 1

9/23/2019 6:27:40

K9mancer
Member

https://account.battleon.com/

Post #: 2

9/23/2019 9:45:59

AliceShiki
Helpful!

Homepage>Manage Your Account>Login>Character List>Click the Gear>Upgrade Inventory

Post #: 3

9/23/2019 19:26:49

Firedice18
Member

Homepage>Manage Your Account>Login>Character List>Click the Gear>Upgrade Inventory

---

Yes i know that Link but the old page was gone and changed into new look,
the upgrade link is gone

When u click the character list it only show ur characters link to their page

No link for inventory upgrade
You can't even view ur current on hand golden giftboxes

Post #: 4

9/23/2019 20:57:42

afterlifex
Legend-X

Am I missing something or is the questions solved now? All the options appear to be there at the time of this post.

< Message edited by afterlifex -- 9/23/2019 20:58:04 >

AQW

Epic

Post #: 5

9/23/2019 21:49:15

AliceShiki
Helpful!

Does this help?

Pic with instructions

If this doesn't solve it, can you take a screenshot of the problem?

Post #: 6

9/23/2019 22:25:38

Firedice18
Member

@Alice

--

This is the problem that I am saying.

I cant find anywhere the gear button looked anywhere in page.

This is the Link

screenshot problem

Let me know if the image is clear..ill reUpload the screenshot if the image got any problem

< Message edited by Firedice18 -- 9/23/2019 22:30:52 >

Post #: 7

9/23/2019 22:31:03

Heroes of the Scape
Member

It could be because you are using a mobile device. Try going into Desktop mode in the browser and see if it comes up.

Post #: 8

9/23/2019 22:32:02

AliceShiki
Helpful!

Looks like a bug, can you share information of what device/browser you're using?

And can you try to replicate this in a different device/browser to see if the issue is solved?

Post #: 9

9/23/2019 22:40:52

Firedice18
Member

@heroes

@alice

Yes i am. Using a mobile.

Android via Puffin Browser

Ill try to use desktop later as for now i can only use my phone to access my account/characters.

I took another screenshot but the option is nowhere to be found.

Gear Button Missing

< Message edited by Firedice18 -- 9/23/2019 22:45:57 >

AQ	Post #: 10

9/23/2019 23:55:25

lolerster
Member

Apparently it just doesn't show up om mobile. I have the same issue when I just tried it.

AQ	Post #: 11

9/24/2019 0:02:45

Firedice18
Member

Oh myyy.. This is going to be very inconvenient for us (mobile users)

I dont have much time to use our desktop due to my fiel8d work that is why i only use my mobile to play aq :(

Hopefully they would fix the site for mobile users. :(

< Message edited by Firedice18 -- 9/24/2019 0:03:28 >

AQ	Post #: 12

9/24/2019 0:06:10

afterlifex
Legend-X

Ok official answer, this is intended. The purpose is to avoid potential misclicks do to smaller devices given you are augmenting things having to do with the accounts (items etc.). Capt. will see about working on some alt interfaces for mobile but in the mean time you may (or may not) have luck holding the device horizontally. ~afterlifex

AQW

Epic

Post #: 13

9/24/2019 0:59:32

Firedice18
Member

@after

I did try rotating the screen to find that gear button unfortunately the gear wouldnt appear.

As for now ill wait for the updates. Thank u guys.

AQ	Post #: 14

9/24/2019 3:47:16

badguts
Member

The gear also disappears in browser if the page isn't maximized (like if you resize the window to be smaller so that you can have multiple pages up on one screen)

AQ	Post #: 15

9/25/2019 20:31:09

Captain Rhubarb
Deuteranope

I retooled the account manage site to work better on mobile.
enjoy!

AQW

Epic

Post #: 16

9/28/2019 20:51:19

Firedice18
Member

@CaptainRhubarb

Thank you so much!! yay finally :)

AQ	Post #: 17

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