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4/15/2012 14:58:55   
woodwoodlee
Member

So heres the deal, i forgot my password on my account . Its not linked to my email, and it had varium on it. Is there anyway i can get my awesome account back?

< Message edited by woodwoodlee -- 4/15/2012 15:06:31 >
AQ DF AQW Epic  Post #: 1
4/15/2012 15:02:25   
Basicball
Member

try the help team: http://portal.battleon.com/help
if they can't help you, most likeley noone can
AQ DF MQ AQW Epic  Post #: 2
4/15/2012 15:02:33   
One Winged Angel1357
Member


 I would start by editing your account name out of the post.

ninja'ed by Basicball
AQ DF AQW Epic  Post #: 3
4/15/2012 15:03:38   
woodwoodlee
Member

Editing my account name out of the post? what does that mean?
AQ DF AQW Epic  Post #: 4
4/15/2012 15:04:55   
One Winged Angel1357
Member


 Is that your ingame account or your master account because if it is your master account that is not a wise thing to share
AQ DF AQW Epic  Post #: 5
4/15/2012 15:05:29   
Fay Beeee
Member

In your first post on this you have your account name. Go to the post. Click edit. Top right. And delete it.

Also you will need proof that the account is yours. Example when you first bout it, you received an email confirming. Any stuff like that enclose in the email you send them.

< Message edited by Fay Beeee -- 4/15/2012 15:07:32 >
Epic  Post #: 6
4/15/2012 15:06:17   
woodwoodlee
Member

But thats my character name on epicduel, not my account name.
AQ DF AQW Epic  Post #: 7
4/15/2012 15:06:18   
Basicball
Member

you said your account was called (x). edit it out, because if people know what your login name is, and that you don't have the pass, they might try getting it from the help team instead of you
AQ DF MQ AQW Epic  Post #: 8
4/15/2012 15:07:36   
One Winged Angel1357
Member


 @Woodewoodlee ok then it is fine to keep. Sometimes people post their Master account names when they need help which just gets them into more trouble but since it is your IGN it is fine.
AQ DF AQW Epic  Post #: 9
4/15/2012 15:08:09   
woodwoodlee
Member

So how do i get it back?
Like i said, my email isnt on that account, but its really mine. I swear

< Message edited by woodwoodlee -- 4/15/2012 15:09:28 >
AQ DF AQW Epic  Post #: 10
4/15/2012 15:12:29   
One Winged Angel1357
Member


 Most every form of account recovery requires email but if you can come up with a proof of payment on that account(Artix Entertainment Upgrade card used on that account or the email you get when you add points to your account) you might be able to get a hold of your account again. But without the email attached to that account it may be tricky to get your account password reset.
AQ DF AQW Epic  Post #: 11
4/15/2012 15:14:08   
woodwoodlee
Member

Could i ask any people that work with AE for my account info back?
I havent played epicduel in ages, which is why i forgot it.
I only remember the name
AQ DF AQW Epic  Post #: 12
4/15/2012 15:15:16   
Fay Beeee
Member

You can try but like OWA says, it will be hard without proof.
Epic  Post #: 13
4/15/2012 15:16:25   
woodwoodlee
Member

it really is mine


< Message edited by woodwoodlee -- 4/15/2012 15:17:30 >
AQ DF AQW Epic  Post #: 14
4/15/2012 15:17:12   
Basicball
Member

like i said, contact the help team, only they can help you
AQ DF MQ AQW Epic  Post #: 15
4/15/2012 15:17:51   
Fay Beeee
Member

Is it linked to your master account?
Epic  Post #: 16
4/15/2012 15:18:42   
woodwoodlee
Member

Its linked to my other master account, but i forgot its password
AQ DF AQW Epic  Post #: 17
4/15/2012 15:18:45   
Basicball
Member

Fay: your ED acc can't be linked to your master acc, since it's the same
AQ DF MQ AQW Epic  Post #: 18
4/15/2012 15:19:39   
Fay Beeee
Member

But if he has played any other Artix game, surely it will show there?
Epic  Post #: 19
4/15/2012 15:30:54   
woodwoodlee
Member

So what do i do?
AQ DF AQW Epic  Post #: 20
4/15/2012 15:36:02   
Stabilis
Member

How did you pay for varium?
AQ Epic  Post #: 21
4/15/2012 15:37:40   
woodwoodlee
Member

I did some offers, got enough for varium, and got it. But then i didnt log in epicduel in a while, so i forgot the pass
AQ DF AQW Epic  Post #: 22
4/15/2012 15:40:00   
Stabilis
Member

Tell the help team which offers you had completed and when these offers and the purchase took place.
AQ Epic  Post #: 23
4/15/2012 15:41:57   
woodwoodlee
Member

I also have another account lvl 26, and is almost as powerful as my lost account. I could just use that one instead and level it up to lvl 29, right? I could have just done that

< Message edited by woodwoodlee -- 4/15/2012 15:42:30 >
AQ DF AQW Epic  Post #: 24
4/15/2012 17:39:53   
Bu Kek Siansu
Member
 

 Just to add:

You also can Ashari and Cinderalla with these following information:
  • Character name:
  • Class:
  • Artix Login:
  • Email:
    (Don't post these information in any forums or give them out to Non- AE Team).
    Tell them what you want with that account or character.
    Your EpicDuel account is the same as your Master account.
    You can create at maximum of 6 characters with your EpicDuel account.
    If you forgot your Artix Login and/or Email, the Devs can find out by checking your IP address
    if you're the owner of that account or character unless that IP address is not yours.
    Don't expect too much that you will get a reply or it will be solved in short time, just be patient.
  • If you don't get a reply more than 2 weeks, you can Ashari and Cinderalla again. So on... Good luck. :)

    < Message edited by AVA -- 4/16/2012 5:12:10 >
    • Post #: 25
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