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RE: =AE= Master Account System Questions and Answers

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10/31/2012 4:15:27   
Sharftman
Member

@Dragonnightwolf

Thanks for your help
AQ DF AQW Epic  Post #: 576
11/30/2012 15:23:09   
Qvista
Member
 

 HELP! I have a dire issue here. You see, I have 2 master accounts, one of these accounts are linked with my main AQ character which is a level 82 x-guardian. I have saved up about 3000 artix points on my account that is NOT linked with my man AQ account. The problem is that i have no chance to login to my older(worthless) account which is linked with my character. When i try to link my AQ character with my Master account which has 3000 points, it says that it is already linked with another account, which I can't login to! Please help me if you know how i can fick this! Btw. I've paid 7 bucks for points.

Thanks in advance!
Post #: 577
12/16/2012 5:35:36   
Dragonz786
Member
 

 Got a question are you going to add a mobile app downloading section for earning point on the master account?
Post #: 578
12/17/2012 15:34:13   
Char
Member

@dragonknightwolf: is there a way 4 me 2 find out?

@Little Rascal: There sure is, you can try contacting the Master Account Support staff, and see if they can help, And here's the link to contact them.~dnw

< Message edited by Dragonnightwolf -- 12/17/2012 23:23:39 >
Post #: 579
12/18/2012 13:17:09   
MexicanHeroWarrior
Member

Hai, I have a Master Artix Account (That has about 900 Artix Points, and i keep getting more through offers) but i also have my AQWorlds Account linked to my brothers Master Artix Account. I have upgraded for 5,000 AC under my brothers Master Artix Account. Now i can't unlink my AQWorlds Account and link it to my neew Artix Account. I really need to unlink it from my brothers. (I was 9 when i linked it to my brothers. i am 12 now and now made my own MAA.(Master Artix Account). i had no other choice when i linked it to my brothers, thats why its linked to his account.) Please Help.


Master Account HelpClick the link i've provided and enter the information and the details of your problem, and someone with master account support team staff will reply as soon as they possibly can~Dnw

< Message edited by Dragonnightwolf -- 12/18/2012 14:13:49 >
AQW  Post #: 580
12/18/2012 23:06:43   
Lord Melvin
Banned


 I asked a question like this before. Didn't understand the answer. But let me ask again. Can you guys just delete a master account? If the person is being mean or rude. I don't have any problems with other people. But I have this old account that I forgot its password and the secondary email I used for. And it had my DF account on it. So, can you guys delete the master account and unlink the games attached? I would be grateful if you do and okay if you don't. The account is quarterhead. Thank you. (p.s. I you do help I will not only be helpful I will get the calender if it is deleted cause I love timekiller and I'm sick of using all my promo codes on AQW.)

edit: I want my DF to be unlinked, cause I really like the calender/poster and I think theres potential for timekiller in DF.

unlinking linkyOne link that tells you how to unlink accounts, and, Master Account Support Team another link that you fill out the information and send that off to the master account support/help team. Be sure to give them as much detail as you can so they can further help you, and please be patient when waiting for a reply~Dnw

< Message edited by Dragonnightwolf -- 12/21/2012 13:37:03 >
AQ DF MQ AQW Epic  Post #: 581
1/10/2013 1:28:17   
ashtonsdad
Member

How can I change my e mail that is linked to my master account if i can no longer access the old e mail address? I can not log in on my old e mail i used when i created my master account many years ago. it is not letting me update a new e mail as it is saying i need to follow a link from a sent email to confirm or something.


figured it out myself and is taken care of.

< Message edited by ashtonsdad -- 1/10/2013 20:26:16 >
DF AQW Epic  Post #: 582
2/6/2013 19:18:18   
killer34
Member

So I forgot my master account user name is there anyway that I could get that user name back because I have my upgraded DF account linked to and I was thinking about buying something for it plus I have Artix Points on it but I deleted my previous payment history on my e-mail?

Thanks if you help me
Post #: 583
2/9/2013 16:27:33   
OmilliYo
Member

Is it possible to change you master account name?


After searching through the Master Account myself, I'd say your best option of inquiring this would be to the master account support staff, though there is the possibility that changing account names could be a problem due to whatever other games one may have linked. But my recommendation is contact support staff for master account and find out what they reply with.~Dnw

< Message edited by Dragonnightwolf -- 2/10/2013 2:45:56 >
AQW Epic  Post #: 584
2/16/2013 2:07:26   
AbandonationZ
Member

Question about the Master Account
What's the Level For?

I dont really visit this Thread often so can i get a pm for the answer?
Please and Thank you :)
AQ DF MQ AQW Epic  Post #: 585
2/17/2013 7:21:26   
Skurge
The Dealer


 @AbandonationZ:

It's just to show how much you support and play the game. There's not much use for it unless AE implements some
sort of in game specials to players of a certain level.

-S

Edit: PM'ed.
AQ DF MQ AQW Epic  Post #: 586
3/31/2013 11:30:20   
soska
Member

I'm having a problem when i select the Credit Card Method it opens a new Page but with UltimatePay Method...

What should i do?


EDIT: UltimatPay is our gateway to Credit Card payments, and many other types of payments.
You should see credit card as an option.
If not, try using Paypal instead.



< Message edited by Captain Rhubarb -- 4/12/2013 15:05:34 >
AQ DF MQ AQW  Post #: 587
4/8/2013 5:43:42   
Thesoulweaver
Member

Please PM me this answer.

Is it possible to reverse my ED upgrade and get back my points, while having only my ED account banned?
MQ AQW  Post #: 588
4/11/2013 16:13:39   
Hardcastle McCormick
Member

HELP PLEASE!
I'm a little panicked right now because I really want to be an AlphaKnight on AQ3D. I've been WAITING for this...
My problem is that the email address associated with my master account is TOO LONG for the system to register, yet for some reason it still let me set this address in stone. The only way I can get into my portal account is by entering or copy/pasting my full email address into the home page tab. If I try anywhere else, it doesn't work because it cuts off the last 2 characters of my address! This means that AQ3D won't let me play because it doesn't seem to accept email addresses with a certain number of characters. Why wouldn't it TELL me this? Why wasn't I WARNED that my address was too long? I have a level 16 portal account with a lot of upgrades in AQW, and it's completely USELESS for any game that uses the "one login to rule them all" feature. What can I do? I CAN'T just make a new portal account and link my game accounts to that because it won't let me severe connections to accounts I've upgraded in!
Please... I really need some kind of answer. Time is running out.

Currently my only solution is to create a new AQW account, upgrade it in the smallest way possible (900 AC package I believe) then use it to get into AQ3D...

1 link laterClick on this helpful link~Dnw

< Message edited by Dragonnightwolf -- 4/11/2013 21:43:30 >
AQW  Post #: 589
4/11/2013 21:37:06   
Skurge
The Dealer


 @Hardcastle McCormick:

Why not just change your E-Mail?

You mentioned that it allowed you to login to the Portal.Battleon website, so all you have to do is go to the "My Accounts" tab and
change your E-Mail. When that's done, just confirm it and you should be all set!

Good luck~
-S

Lol! My edited post appeared a little bit after you posted. Nice one S~Dnw

< Message edited by Dragonnightwolf -- 4/11/2013 22:43:59 >
AQ DF MQ AQW Epic  Post #: 590
4/20/2013 14:28:15   
kodeathgrip
Member

thank you
AQ  Post #: 591
5/15/2013 19:47:58   
lightriftwalker122
Member

if i get a ugc and redeem it for a aqw mem or a hs mem will i get the 2 for 1 mem deal?

i did that once or twice it didn't work.?

< Message edited by lightriftwalker122 -- 5/16/2013 6:50:34 >
Post #: 592
5/15/2013 23:11:11   
Twighlight Sky
Member

^
Yes, as long as both accounts are linked to the same master account, you should, I think.
DF MQ AQW Epic  Post #: 593
5/19/2013 11:42:27   
Dark Swagger
Member

what should I do if my account was used by another person ... it said ' Error: Game Account Already Linked to Master Account: joker-20150-za-99@hotmail.com '
Please Reply Or Send Me Pm Asap
Salutations Dark Swagger, Please follow the provided helpful link that i'm including in this message, For your protection (Since your own email was included in the account picture) i've removed the twitpic and ask that you do not post that on these boards for your own safety. AE SupportJust follow the steps included, if you don't see what you are looking for there, come back here and make an edit that you couldn't locate exactly what you need, and than wait patiently for a reply. ~Dnw

< Message edited by Dragonnightwolf -- 5/19/2013 12:28:25 >
Post #: 594
5/29/2013 9:46:07   
Dage
Member

So i've lost my user to my Master Account and I can't get it. I know NOW you have to use your e-mail to login, but I made my account a really long time ago and it was when you could use a simple name. I requested my info to be sent to my email but when it gets sent, only my password is shown and the user info is blank?? it says I have 13 games linked. I registered again and used the same email and the register was successful? What the heck? idk if AE deleted my Master Account for inactivity but it has all my accounts linked to it and I really want the account username.. i've tried logging in with all my usernames possible and none of them work? Plus when I try to link my AQW account to another Master Account it doesn't even tell me what email it's linked to...

Account Help TeamPlease click the following link and provide as much info as you can, than wait patiently for the team to reply back~Dnw

< Message edited by Dragonnightwolf -- 5/29/2013 21:01:46 >
Post #: 595
6/8/2013 8:08:10   
Altheuz
Member
 

 i have a artix Account its ID same email with my aqw account afther that i'm try to buy aqw Acs with Artix point but it's sayyou must link your aqw account i tried to try to link my aqw account but it can't so i tried to change my email from rmy first email tomy second email this is the real problem in my first email im click the yes link but in my secound email i have a mistake i clik the remove link please help me now i can't login with my Artix entertaiment account

Could you post the relevant messages with your email address/account name/password removed? ~Rhowena

< Message edited by Rhowena -- 6/8/2013 14:56:58 >
Post #: 596
6/14/2013 5:27:19   
tom_tran
Member

right now i have an alt aq account that due to some reason i lost the password of the master acc and i can't recover it with the the master acc password recovery link, i suppose because the email attach to it have not yet been confirm or mistype when i was creating the account.

Is there a way to unlink the aq account from it or get back the master acc password, reason i want to unlink it is i just found out that i could link multiple aq accounts to one master account only ( in the pass i didn't know i could do that)

tks in advance

If you've lost your Master Account password, and the email address associated with your Master Account is inaccessible, you will have to use the Account Verification web form to request assistance: http://portal.battleon.com/help/mailer.asp?c=24 ~CC~

tks Corvus Corax

< Message edited by tom_tran -- 6/14/2013 9:21:38 >
AQW  Post #: 597
6/26/2013 3:53:01   
Zex0
Member
 

 Yes i have a question about the VIP can you switch your VIP accounts on your master account?
Post #: 598
6/29/2013 19:30:31   
Dragonnightwolf
How We Roll Winner
Apr/Jun/Aug15


 @Zex0 If you mean the AQW vip membership, I'm about 69 percent certain that you can't because that would be similar to switching an account with membership and such on it, I'm not 100 percent certain, but i'm fairly certain enough to provide an answer, however you could inquire this with the master account support team, Just look for the tab at the top right in portal battleon that says help/support. click that and scroll down the list, this would likely fall under Account issues. So you could always check with them, and please be patient if it takes some time for a response.
AQW Epic  Post #: 599
6/30/2013 19:48:43   
leomarsean
Member

I have a very secure master account and no one knows about it and my problem is theres someone link his account to mine then he stole my 1k points and he use a level 4 account. What should i do? Can i refund my points back and disband the acc who stole my points?
AQW  Post #: 600
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