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=AE= Master Account Bugs

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12/3/2009 20:48:26   
Aelthai
Legendary Miss Fixit


 If you are experiencing problems with the Master Account system in general, please post them here!
Thanks!

Niko's guide How do I take a screenshot? Post a picture? Make a sig with a link? explains how to take a screenshot, how to get it to an image hosting site, and how to get the link for your post.

Please use this template when posting a report:

Please be sure to clear your cache, close your browser, and then try to relogin before you post a report.



Reminder: Please do NOT provide your Master Account username!
You can provide your game character id if you wish.

[code]
Bug Info:
- What happened? What's the bug? Where is this happening? Use detail!

Before bug occurred:
(Step by step details please)

-During Bug:

After bug/game crash:

-What was the error message/code?

Screenshot link:

Server:
Have you cleared your cache?:
Did the bug happen again? (if it did not, no need to post!)
Browser type and version: (Firefox? Internet Explorer? Opera?)
Internet connection: (DSL? Dial-up? Cable?)
Operating System: (Windows 98? XP? Vista? Another type?)



< Message edited by Captain Rhubarb -- 10/1/2010 12:48:19 >
AQ DF MQ  Post #: 1
2/28/2010 16:19:00   
  Captain Rhubarb
Deuteranope


 - Always log into AQ using your AQ logins
- Always log into the master account system and EpicDuel using your master account login
- You can link more than one AQ/MQ/DF/AQW account to your master account
- There is not a way to delete an EpicDuel character yet.
AQ DF MQ AQW Epic  Post #: 2
8/2/2010 17:43:32   
Mira Lagos
Member
 

 Bug Info:I am having problems linking games to my master account. Everytime that I try to sign in and link the games it says that the games that I am trying to link are linked already. Is there a problem on my end or what? I signed out and then I signed back in and it still isn't working. For example I am trying to link my Mechquest account and it says that it has been linked to another account.




< Message edited by Mira Lagos -- 8/2/2010 17:44:00 >
Post #: 3
8/2/2010 18:10:08   
DragonYugi
Member

Mira, if you already linked your account (e.g: your MQ account) to a Master Account you can't link it on another Master Account.
If you were NOT the one who linked your account to another Master Account then somebody knew your passwords and linked them to his Master Account.
Post #: 4
10/5/2010 10:20:21   
pqlamzn
Member

I bought membership for my aqw charecter trough battleon points how do i get my trasaction id because it was not sent to my aqw charecters email or my battleon email?

_____________________________
AQ DF MQ  Post #: 5
10/15/2010 12:02:42   
nox_sicarius
Member

Account Info
Master Account Username: noxsicarius

Bug Info:

- What happened? What's the bug? Where is this happening?
I made my master account today in order to test Bladehaven. I linked all my accounts, including my AdventureQuest Guardian account, which I have held for several years. When I attempt to play Bladehaven after this, however, it told me I had not met the requirements. The Guardian account is still linked up to my master account.

My AdventureQuest account is nox_sicarius, and the Guardian character is Malchior, if you need to check for any reason.
AQ DF MQ  Post #: 6
10/15/2010 23:13:37   
Loobis
Member

Bug Info:
- What happened? What's the bug? Where is this happening? Use detail!
I am not able to do aeextras on my master account, it shows that I am under 13 when I am 13

Screenshot link: http://oi53.tinypic.com/25ph55k.jpg http://oi54.tinypic.com/294qkon.jpg http://oi52.tinypic.com/zmidlc.jpg

Have you cleared your cache?: yes
Did the bug happen again? It is continuous
Browser type and version: Safari multiple versions
Internet connection: Airport express cable
Operating System: Mac tiger and leopard (tried on both)
Post #: 7
10/16/2010 14:54:11   
nermal
Member

I dont know where to write this but i changed my master account password and a massange about it dont come to my email adress.In another day i forgot password and i dont know what to do now help pls....
AQ DF MQ AQW Epic  Post #: 8
10/18/2010 19:29:54   
tomlinsonbrandon
Member

email used for imvu: tummington@hotmail.ca
email for battleon: either brandontomlinson@hotmail.com or shadow369@hotmail.ca


Bug Info:
- Downloaded and installed imvu , chatted, then shopped in catalog, but still did not receive points. (portal.battleon.com

Before bug occurred:
had 50 battleon points.

-During Bug: still had only 50 battleon points even though did thing for 450 more points.

After bug/game crash: did not receive points.

-What was the error message/code?
none

Screenshot link: none

Server: ???
Have you cleared your cache?: Yes
Did the bug happen again? (if it did not, no need to post!) Yes
Browser type and version: Internet explorer
Internet connection: ???
Operating System: Wondows xp ( i think)

< Message edited by tomlinsonbrandon -- 10/18/2010 19:34:40 >
DF  Post #: 9
10/19/2010 5:31:26   
Arc Trooper Captain
Member

I used the code for the Chickencow Shirt and Critical hits CD for the items, but in DF it gave it to the wrong character and in AQW it didn't give me them at all. Is there a way to solve this or am I SOL? =\

If I have to, I'll buy both again. >_<

< Message edited by Arc Trooper Captain -- 10/19/2010 5:33:18 >

_____________________________

My AQW Character
AQ DF MQ  Post #: 10
10/26/2010 1:17:57   
ProjectXanatos
Member

Bug Info:
- What happened? What's the bug? Where is this happening? Use detail!

I just achieved a little over 4000 BattleOn Game Points, and deleted one of my characters to make a new one to make a Guardian. I used the BattleOn Game Points to upgrade said character to Guardian status, but the upgrade went to my deleted character! Now I'm out 4000 points and without any upgrade!


EDIT: This bug has been fixed.

It has? How?

< Message edited by ProjectXanatos -- 11/17/2010 20:43:14 >
AQ DF MQ AQW  Post #: 11
11/16/2010 16:33:00   
Ryogin
Member

Due to some Unfortunate Implications, I can't seem to get to my original Master account that had all of my game accounts on there. It is not so much as I can't change the password, as much as my E-mail account that was used for my original master account has been "Deleted", and well... In short, I can't access the account with the E-Mail address shotgun_orc@yahoo.com. I do not remember what the account name was, but I do know what game accounts are on that Master Account.
Post #: 12
11/25/2010 15:08:46   
paulbob
Member

on my aqw account work to my dragonlord, star captian, or guardian. Ididn't tell anyone my password and i haven't doen it is there something wrong.
AQ DF AQW Epic  Post #: 13
11/27/2010 2:29:08   
ZirakogluED
Member

Bug Info:
- What happened? What's the bug? Where is this happening? Use detail!
My account wont let me buy BP.

Before bug occurred:
(Step by step details please)
I recently bought BP about 2-3 months ago via debit card and i recently been trying over the past few weeks to get more and it has declined for some reason and its nothing to do with my card because i recently borrowed my dad's debit card with his consent ovcourse and the same problem happend..

-During Bug:

After bug/game crash:

-What was the error message/code?
Said that it declined for no apparent reason.
(i had the right balance needed)

Screenshot link:

Server:
Have you cleared your cache?: Yes
Did the bug happen again? (if it did not, no need to post!) yes,Iv been trying for the past few weeks.
Browser type and version: (Firefox? Internet Explorer? Opera?) Explorer
Internet connection: (DSL? Dial-up? Cable?)
Operating System: (Windows 98? XP? Vista? Another type?) XP

< Message edited by ZirakogluED -- 11/27/2010 2:39:02 >
AQ DF MQ AQW Epic  Post #: 14
11/28/2010 1:44:10   
  Captain Rhubarb
Deuteranope


 Please contact the master Help team if you have problems with specific accounts, or specific credit/debit cards not working.
http://portal.battleon.com/help

In most cases, the help team will need to investigate the payment attempt or account info and figure out what's going on.
AQ DF MQ AQW Epic  Post #: 15
11/28/2010 11:24:21   
Arath
Member

I am unable to buy points using cherry credit exchange.

Bug Info:
quote:

Error Connecting to Cherry Credits Exchange: ERROR:System Maintenance Gateway Service Unavailable.
Post #: 16
11/28/2010 17:04:22   
  Captain Rhubarb
Deuteranope


 Cherry must be doing some unannounced maintenance.
When they do maintenance, it usually only lasts for a few hours.
AQ DF MQ AQW Epic  Post #: 17
12/11/2010 22:34:52   
Denolth
Sailing


 Bug Info:
- What happened? What's the bug? Where is this happening? Use detail!
I can now use FastCash in Brazil (big thanks!), but I am completely unable to use PayPal. The only payment method that shows up is FastCash.

Before bug occurred:
(Step by step details please)
I have always bought my upgrades with PayPal, but since FastCash became available, I can't use PayPal anymore.

-During Bug:

Screenshot link: http://i1014.photobucket.com/albums/af264/dudu-epicduel/fastcash.png

Have you cleared your cache?: Yes
Did the bug happen again? (if it did not, no need to post!) Yes
Browser type and version: (Firefox? Internet Explorer? Opera?) Internet Explorer
Internet connection: (DSL? Dial-up? Cable?) Wireless
Operating System: (Windows 98? XP? Vista? Another type?) Windows 7

< Message edited by Dudu Master -- 12/11/2010 22:49:06 >
AQ DF MQ AQW Epic  Post #: 18
12/12/2010 2:38:12   
  Captain Rhubarb
Deuteranope


 I was told to "hide" the paypal option for Brazil users for now.
It will probably come back on soon.
AQ DF MQ AQW Epic  Post #: 19
12/22/2010 20:59:08   
dragonsoule
Member

There is a bug where any number you enter into the redeem gift card code will give you 4000 battleon points.
I have tried it, but have not used the points.

< Message edited by dragonsoule -- 12/23/2010 0:05:45 >
Post #: 20
12/23/2010 14:36:32   
  Captain Rhubarb
Deuteranope


 That's not really a bug. It's just that the redeem system assumes you're about to redeem a 4000 point card.
If you click the "next" button after you see that message, and your card number is fake, you'll get the message "Invalid pin number"


AQ DF MQ AQW Epic  Post #: 21
12/27/2010 15:58:05   
Hotairballoons
Member

I want to talk to master account help, but I'm worried. I'm the creator and owner of my account and currently have access to it but I lost the password to my email address a few months ago. Then I realized that I also had forgotten the master account name that I linked my account to (torpedo or something random) I had not worried about forgetting it before since I could easily recover it. If I contact master account help will they delete or ban my account because they don't believe that it's mine?? I can't recover my hotmail account since I provided a bogus security question and no linked email address. Is it safe for me to ask for help?
-Hotair
MQ  Post #: 22
12/29/2010 18:03:58   
golden1231
Member

Bug Info:
- What happened? What's the bug? Where is this happening? Use detail!
This concerns the Achievements for BladeHaven. Although I haven't even gotten past the "Kill 75 Monsters" in Survival mode, my Master Account has an Achievement that says I have defeated 25 Bosses in Survival Mode. Of course this is absurd, since the Bosses require unlocking.

Before bug occurred:
(Step by step details please)
I just logged on one day to find an achievement that I couldn't possibly have unlocked.

-During Bug:
N/A
After bug/game crash:
N/A
-What was the error message/code?
N/A
Screenshot link:
Achievement: http://i.imgur.com/uZpwy.png
Survival Mode: http://i.imgur.com/BF8aa.png

Server:
Have you cleared your cache?: yup
Did the bug happen again? (if it did not, no need to post!) I'd need another Master Account to know that...
Browser type and version: (Firefox? Internet Explorer? Opera?) Firefox
Internet connection: (DSL? Dial-up? Cable?)
Operating System: (Windows 98? XP? Vista? Another type?)

It's a pretty harmless glitch, but I'm sure someone will find some way to exploit it... Please fix it soon!
DF MQ AQW  Post #: 23
2/3/2011 16:08:41   
  Zyrain
The Arcane


 Not a 'bug' really, but I think this is he best place to post it.
As soon as I went on to the BattleOn Portal today, This Ad popped up.
I'm pretty sure AE don't have ads like this, but if they do; sorry.
AQ DF MQ AQW Epic  Post #: 24
2/7/2011 16:40:10   
frogger3456
Member

^^same here its a bug/not AE right? just happened to me
DF AQW  Post #: 25
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